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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Cloud

    Score6.2 out of 10
    N/AAxcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A

    Spanning Backup

    Score7.2 out of 10
    N/ASpanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
    Pricing
    Axcient x360CloudSpanning Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360CloudSpanning Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Axcient x360CloudSpanning Backup
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Cloud and Spanning Backup
    Feature
    Axcient x360Cloud
    5.0
    1 Ratings
    53% below category average
    Spanning Backup
    9.0
    1 Ratings
    4% above category average
    Management dashboard5.02 Ratings8.01 Ratings
    Retention options5.02 Ratings9.01 Ratings
    Encryption5.02 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Cloud and Spanning Backup
    Feature
    Axcient x360Cloud
    5.0
    1 Ratings
    45% below category average
    Spanning Backup
    9.7
    1 Ratings
    21% above category average
    Operational reporting and analytics5.02 Ratings9.01 Ratings
    Malware protection5.02 Ratings10.01 Ratings
    Ransomware Recovery5.02 Ratings10.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Axcient x360Cloud and Spanning Backup
    Feature
    Axcient x360Cloud
    5.0
    2 Ratings
    52% below category average
    Spanning Backup
    10.0
    1 Ratings
    16% above category average
    SaaS Product Integration5.03 Ratings10.01 Ratings
    Multiple Data Restoration Options5.03 Ratings10.01 Ratings
    Data Auditing and Search5.03 Ratings10.01 Ratings
    Data Storage in the Cloud or On-Premises5.03 Ratings10.01 Ratings
    Best Alternatives
    Axcient x360CloudSpanning Backup
    Small Businesses
    Datto SaaS Protection (formerly Backupify)
    Score5.4 out of 10
    Datto SaaS Protection (formerly Backupify)
    Score5.4 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.2 out of 10
    Keepit
    Score9.4 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360CloudSpanning Backup
    Likelihood to Recommend
    5.0
    (5 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    5.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Axcient x360CloudSpanning Backup
    Likelihood to Recommend
    ConnectWise
    Axcient x360Cloud is a good product if a backup solutions is needed for 365 products. If the backup is constantly being used and restores need to happen frequently I can see how Axcient x360Cloud could be annoying as the search functionality is lacking. It is also difficult to find specific files or emails as well as subfolders.
    Incentivized
    Read full review
    Kaseya
    The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Good visibility over backup status and protected users and data
    • Audit log activity information
    • Support requests
    • Smart Search
    • Reports
    Incentivized
    Read full review
    Kaseya
    • Set it and forget it. Easy set up and it runs daily behind the scenes.
    • Restore holds record relationships.
    • Restore can merge records easily.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Nightly backup boot verification
    Incentivized
    Read full review
    Kaseya
    • Better support/phone support
    • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
    Incentivized
    Read full review
    Usability
    ConnectWise
    This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
    Incentivized
    Read full review
    Kaseya
    It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    No answers on this topic
    Kaseya
    I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.
    Read full review
    Kaseya
    Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value
    Incentivized
    Read full review
    Kaseya
    • Allowed us to restore our data various times with minimal costs
    • Gives us great piece of mind with the regular scheduled backing up
    • Pretty simple to set up and configure. Easy integration with SFDC
    Incentivized
    Read full review
    ScreenShots