What users are saying about
14 Ratings
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Top Rated
694 Ratings
14 Ratings
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Score 6.5 out of 100

Box

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Top Rated
694 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Enterprise Content Management

    Axero

    Feature Set Not Supported
    N/A
    8.9

    Box

    89%
    Box ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.4
    94%
    33 Ratings

    Document management

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    Records management

    N/A
    0 Ratings
    8.7
    87%
    18 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Automated workflows

    N/A
    0 Ratings
    8.9
    89%
    25 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.5
    75%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    9.1
    91%
    33 Ratings

    Integration

    N/A
    0 Ratings
    9.4
    94%
    32 Ratings

    Attribute Ratings

    • Axero is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
    • Box is rated higher in 3 areas: Usability, Availability, Implementation Rating
    • Axero and Box are tied in 1 area: Performance

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    8.5

    Box

    85%
    164 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    8.0

    Box

    80%
    12 Ratings

    Usability

    8.2

    Axero

    82%
    1 Rating
    9.0

    Box

    90%
    18 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings
    10.0

    Box

    100%
    10 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings
    9.1

    Box

    91%
    24 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    8.4

    Box

    84%
    57 Ratings

    In-Person Training

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Online Training

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    3 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings
    10.0

    Box

    100%
    12 Ratings

    Configurability

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Ease of integration

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Product Scalability

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor post-sale

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Vendor pre-sale

    Axero

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Box

      Starting Price

      $7 per month per user (minimum of 3 users)

      Editions & Modules

      Box editions and modules pricing
      EditionModules
      Starter$60.001
      Business Plus$300.002
      Business$180.003
      Enterprise$4204

      Footnotes

      1. per year per user (minimum of 3 users)
      2. per year per user (minimum of 3 users)
      3. per year per user (minimum of 3 users)
      4. per year per user (minimum of 3 users)

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

      Likelihood to Renew

      Axero Solutions

      Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
      Read full review

      Box

      I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
      Read full review

      Usability

      Axero Solutions

      This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
      Read full review

      Box

      Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
      Read full review

      Reliability and Availability

      Axero Solutions

      Never any problems. Quite impressed
      Read full review

      Box

      Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
      Read full review

      Performance

      Axero Solutions

      Works in real time.
      Read full review

      Box

      The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
      Read full review

      Support Rating

      Axero Solutions

      I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
      Read full review

      Box

      I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
      Read full review

      In-Person Training

      Axero Solutions

      No answers on this topic

      Box

      The in person training was done in house and I helped with the training, people seem to respond well.
      Read full review

      Online Training

      Axero Solutions

      No answers on this topic

      Box

      The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
      Read full review

      Implementation Rating

      Axero Solutions

      I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
      Read full review

      Box

      Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
      Read full review

      Alternatives Considered

      Axero Solutions

      We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
      Read full review

      Box

      Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
      Read full review

      Scalability

      Axero Solutions

      No answers on this topic

      Box

      It's great, as we put more files on there it's done very well.
      Read full review

      Return on Investment

      Axero Solutions

      • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
      Read full review

      Box

      • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
      • Box reduces the risk of sharing a sensitive document to the wrong person via email.
      • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
      Read full review

      Screenshots

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