Likelihood to Recommend I think Azendoo is suited well to small office tracking projects and tasks together. The shared projects/calendar use is helpful and can make work easier if everyone uses it in a similar manner. The ability to add things from other sources (
Dropbox ,
Evernote , etc) does make it a useful platform because you can integrate other things into the app well. The visibility and shared spaces provide good accountability and follow up for work being done.
Read full review Planview AdaptiveWork is by far the most flexible project management tool we've ever used. The ability to customize and create solutions to fit our needs is beyond capable. We often find ourselves creating new workflows that make automatic actions in parts of a project, or send notifications, or add users, or update statuses... the list of things goes on and on. Essentially the ability to create an IF statement on pretty much EVERYTHING you can do in the system is unparalleled. If you can imagine it, you can achieve it.
Read full review Pros Software Updates - The azendoo interface is constantly being updated with new features which are helpful to our organization. For example, they just rolled out the ability to assign subtasks, so that we don't have to manually update the assignee on each step of a large, multi-step task. Email Notifications - azendoo provides complete customization over the amount of notification emails you receive. Some of us prefer to be emailed with each update made within a task, whereas others prefer just a once-daily notification email. Levels of organization - azendoo provides many tiers of structure within the platform, making it easy for us to layer levels of detail for a single project. For example, at the workspace level we can define where our teams "live" on azendoo, and at the subject level we can categorize projects for tracking purposes. With the new addition of subtasks, we now have an additional layer of organization which helps us keep track of where a task is at in its lifecycle. Read full review Highly customizable, can develop organization specific workflows, modules, etc. Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand. Good comms tools like discussions, group pages, automatic reminders and notifications. Read full review Cons Despite being integrated with Google Calendar, this integration presents some inconveniences, so working with them together is not very convenient. It requires fairly stable internet access to avoid a slow connection with your platform. When performing searches, it must be done within the limit of work since otherwise no results are found. Its cost can be high but I think it's worth it. It is necessary to introduce it to the team slowly so that they can adapt to the software and thus get the most out of it. Read full review Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me). Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough. The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it. Read full review Likelihood to Renew I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Read full review Usability It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented. The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Read full review Reliability and Availability Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley Information Systems Analyst, IT Project Manager and Clarizen Administrator
Read full review Performance Reports: Quick to Reasonable Most Ancillary Pages: Quick to Reasonable (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.) Work Plan (with 100 sub items): Reasonable to Slow
Read full review Support Rating Read full review In-Person Training • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period. • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Read full review Online Training Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Read full review Implementation Rating I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Read full review Alternatives Considered azendoo is a different tool, meant for a different project type. While it's a good program on its own,
Evernote ultimately had all I needed as a single employee/student is the only person within my workspaces. I did not need to network and as such, I did not find it applicable. Later down the road in a shared office, I might feel differently.
Read full review Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew
Read full review Return on Investment azendoo's integration with Google Drive has been valuable to our organization, as we are heavy users of Drive. We've been able to seamlessly attach documents to tasks which has been very helpful from a collaboration perspective. Training new team members - It's relatively easy to get new team members up-to-speed on what's going on in the department, as they can just log into azendoo and catch up on all of our existing projects and things coming down the pipeline. App - azendoo's mobile app has been great for keeping up with progress on items while many of us are out of office or working away from the office. The app has a great user experience and is much easier than keeping tabs via email. Read full review We use the time tracking reports to help identify types of projects for which we're under charging for implementation fees We use the notes tracking for assisting with post mortems when projects go off the rails We use the tracking of ARR and implementation fees to pull together reports based on go live that let us know how we're tracking towards our yearly goals Read full review ScreenShots Planview AdaptiveWork Screenshots