Azure Synapse Analytics vs. Bitrix24

In terms of a well-suited scenario - the Azure Synapse can be used to capture data from multiple sources (especially from onPrem sources apart from Dataverse) and update the transformed data based on the given conditions (eg: refresh data based on the specified date/time ranges). Also, the transformed data can simply be transferred to Azure Data Lake for further processing by utilizing other analytics tools such as PowerBI.

Incentivized

Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.

• The combination of SQL/unstructured data
• Keeping things "complicated, but simple"; [heterogeneous] data formats seen as just SQL tables to business experts used to use Power BI, Excel, and any other traditional SQL-oriented BI tools
• Integration options using "Synapse pipelines", the application of ADFs
• The greatly integrated solution of independent things (Spark MPP cluster, MPP SQL Servers, ADFs) - all sitting under one roof. Great job!
• Integration with super-fast, globally replicated data. I really appreciate the integration of NoSQL databases (namely Core API and Mongo API under Cosmos DB) with purely batch-processed BI data

Incentivized

• Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
• The ability to write letters directly from the system with the help of a binding for working mail.
• The presence of an application for Android. This helps to get access anywhere.

Incentivized

• With Azure, it's always the same issue, too many moving parts doing similar things with no specialisation. ADF, Fabric Data Factory and Synapse pipeline serve the same purpose. Same goes for Fabric Warehouse and Synapse SQL pools.
• Could do better with serverless workloads considering the competition from databricks and its own fabric warehouse
• Synapse pipelines is a replica of Azure Data Factory with no tight integration with Synapse and to a surprise, with missing features from ADF. Integration of warehouse can be improved with in environment ETl tools

Incentivized

• It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
• Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
• It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

Incentivized

It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies

Incentivized

The data warehouse portion is very much like old style on-prem SQL server, so most SQL skills one has mastered carry over easily. Azure Data Factory has an easy drag and drop system which allows quick building of pipelines with minimal coding. The Spark portion is the only really complex portion, but if there's an in-house python expert, then the Spark portion is also quiet useable.

Incentivized

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.

I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve

Incentivized

Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those

Incentivized

Microsoft does its best to support Synapse. More and more articles are being added to the documentation, providing more useful information on best utilizing its features. The examples provided work well for basic knowledge, but more complex examples should be added to further assist in discovering the vast abilities that the system has.

Incentivized

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients

Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups

Incentivized

They're all part of the Microsoft Azure family, so they are not exactly competitors. They overlap in functionality, but they're targeted at different levels of customers. Azure Data Factory is an excellent stand-alone PaaS (included in Synapse Analytics) for writing, scheduling, and monitoring pipelines. Azure SQL Database (and all the Azure SQL family) is excellent for traditional, SQL-based data warehouses, especially if you're migrating from on-premises. Combined with Azure Data Factory (that can run SSIS packages), it's a perfect solution for a simple path to the cloud. Azure Databricks is effectively the only internal "competitor" to Synapse Analytics but targeted more to a "platform-agnostic" audience. On the other hand, Synapse is more of a proprietary mix of products that are more tightly related to Microsoft technologies.

Incentivized

The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM. If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.

Incentivized

The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers

Incentivized

• It definitely has a positive impact on ROI. We are able to use it to generate MORE revenue through predictive analytics and pricing optimization.
• Because of the SQL Data Warehouse design, we're able to set up some self service reporting tools which allow our users to generate reports ad hoc instead of having a full time employee creating these by hand.
• Having visibility into the data is very useful for management to make good business decisions.

Incentivized

• Positive Impact:
• Bitrix24's comprehensive communication and collaboration features have a positive impact on businesses by streamlining workflows, enhancing team coordination, and boosting productivity. By offering a centralized platform for project management and communication, Bitrix24 helps teams save time, minimize inefficiencies, and make well-informed decisions. This improved efficiency and collaboration result in better project outcomes, quicker time-to-market, and increased customer satisfaction, all of which contribute to a positive return on investment (ROI).
• Negative Impact:
• Despite the range of features and benefits, Bitrix24's complexity and learning curve can present challenges for new users. The initial investment of time and effort required for onboarding and becoming familiar with the platform may temporarily impact productivity. Additionally, if organizations do not fully leverage all the available features or if Bitrix24 doesn't align well with their specific business processes, it may result in a negative impact on the return on investment (ROI).