Backlog vs. InEight

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Incentivized

Ineight helps save us a huge amount of time in preparing the large number of bids we have to do. It is fast and has many desirable features which make it accurate and reliable. The company has made a lot of changes over the years and most are for the good of the software and are welcome. Some of the changes, however, do not make sense and are actually detrimental to the smooth functioning of the program. When asked why these changes were made I have not been able to get a satisfactory answer. We wish that the company would listen more to the suggestions of clients.

Incentivized

• Gantt chart
• Github support

Incentivized

• Tagging segments of work.
• User defined views and descriptions for all screens.
• Customizable ribbons to provide an efficient use of the software.
• Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
• You can bid the work as you would build it, in detail.

Incentivized

• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

Incentivized

• The import/export buttons are exactly the opposite of what you would expect. not intuitive and the logos for these should be swapped.
• The software is hard to train users upon. New users require 3-6 months of use before getting proficient. I think this is because many of the best features are buried in menus, three clicks deep.
• The claiming exports immediately default partial claim items to the user who claimed previously. You need to update your name every time you update a partial claim line item.
• There are many add-ins that should just be included with InEight Standard, instead of having to install extras to make the software usable.

Incentivized

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

Incentivized

I would give 9 but one less because of the high price.

Incentivized

InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Incentivized

1. Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue.


2. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff.

Incentivized

InEight product overall scalability is undoubtedly good, and it has the flexibility to integrate with other systems for information and insights that can be useful to multiple departments within the organization.one example i can pick is if multiple team members want to work on the same file, InEight provides that flexibility.

Incentivized

• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

Incentivized

• More detailed estimates for projects and alternative deliver partners.
• Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications.
• Excellent tool for remote estimates allowing for more involvement from field construction personnel.

Incentivized