Backlog vs. Kanbanery (discontinued)

ticket management

I use Kanbanery for web app projects, customer support, and for my personal tasks. I think it would be perfect for DevOps, too. It might get a little tricky if there were hundreds of developers on one project, but with just ten to twenty people per team it's perfect.

Incentivized

• Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
• I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
• It has been helping me a lot to check the issue in the project completion.
• It gives me real-time status on the project/gives right insights of the system.

Incentivized

• I really like how easy it is for my clients to use Kanbanery. That's the most important thing for me in a project management tool, because I don't want the tool to get in the way of working with clients.
• I can see really quickly what needs to be done, and more importantly, what doesn't need to be done. Having a clear view of all my tasks takes a lot of stress of off me.
• Kanbanery is also good for communication with clients. If I have a task card that represents a component, we can talk about it in comments, or we use the project chat for general stuff. It keeps my email from getting cluttered.

• Price is very high for small teams and department of short term contracts.
• GUI can be more intuitive.

Incentivized

• I'd love to see some improvements in the Scrum burn down chart, but it works okay as it is.
• It would be nice if we could adjust the width of the columns. It's fine on most monitors, but on a small screen I have to scroll sideways.

Incentivized

nice to use in the night as well

I would give 9 but one less because of the high price.

Incentivized

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Incentivized

Kanbanery is the easiest to use with the best visibility. It doesn't have a lot of features I don't need, like Basecamp or LeanKit, but it's much more robust than Trello or Pivotal Tracker. It's just the perfect balance of ease of use and collaboration tools for me. I also like the UI better than the others. It's sleek without a lot of bright colors and rounded corners that make some tools look plastic and unprofessional.

• SLA should be given by single candle

• I feel like we're much more efficient. I spend more time working on tasks now and a lot less time digging through tickets.
• Since we can see when there's a problem in our team really easy with Kanbanery, people get help when they need it sooner. That has to be good for productivity.

Incentivized