TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Backlsh

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Backlsh is a time tracking and productivity management platform with features that include automatic time tracking, real-time monitoring, and detailed productivity analysis, powered by AI. With Attendance Tracking, Realtime Tracking, and Productive vs. Non-Productive Tracking, Backlsh provides insights into employee performance and workflow efficiency. This platform enhances accountability, streamlines payroll processes, and promotes a balanced work environment.

    $2.99

    per month per user

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Zenhub

    Score7.3 out of 10
    N/AZenHub is a project management solution that runs native within GitHub with collaboration boards, file sharing, and pipeline selection.

    $8.33

    per month per user

    Pricing
    BacklshTrelloZenhub
    Editions & Modules
    Premium Plan
    $2.99
    per month per user
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Free
    $0
    Growth
    $8.33
    per month per user
    Growth
    $8.33
    per month per user
    Enterprise
    Contact us
    Enterprise
    Contact us
    Offerings
    Pricing Offerings
    BacklshTrelloZenhub
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$100 one-time feeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.The listed prices are per user, per month when billed annually.
    More Pricing Information
    Community Pulse
    BacklshTrelloZenhub
    Considered Multiple Products
    Backlsh
    No answer on this topic
    Atlassian
    No answer on this topic
    Zenhub
    Chose Zenhub
    Zenhub is purpose built for Github users and provides just the tools you need to run Agile sprints without any extra complexity or fluff. Azure is a much more "enterprise" solution in which you drown in all of the available options, very similar story with Jira (pricing is also …
    Incentivized
    Chose Zenhub
    As our Engineers use GitHub, this tool made the most sense; however, we also use ClickUp across the company.
    Incentivized
    Chose Zenhub
    It is more cost-effective and easier user interface.
    Incentivized
    Chose Zenhub
    Way better than competition if you use github because it seamlessly integrates without doing anything. You don't need to duplicate your issues, etc. As long as your devs already use github and github issues this will be a no brainer and simple to implement. With JIRA or Trello …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    105 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    95 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    107 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    64 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    84 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    BacklshTrelloZenhub
    Project Management
    Comparison of Project Management features of Backlsh and Trello and Zenhub
    Feature
    Backlsh
    -
    Ratings
    Trello
    8.5
    224 Ratings
    10% above category average
    Zenhub
    7.3
    10 Ratings
    5% below category average
    Task Management00 Ratings9.5224 Ratings8.010 Ratings
    Resource Management00 Ratings9.3187 Ratings7.34 Ratings
    Gantt Charts00 Ratings7.975 Ratings6.34 Ratings
    Scheduling00 Ratings9.0170 Ratings9.13 Ratings
    Workflow Automation00 Ratings8.0143 Ratings6.37 Ratings
    Team Collaboration00 Ratings8.9220 Ratings7.010 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings8.010 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings1.01 Ratings
    Document Management00 Ratings8.2160 Ratings5.43 Ratings
    Email integration00 Ratings7.4147 Ratings8.33 Ratings
    Mobile Access00 Ratings9.2193 Ratings7.93 Ratings
    Timesheet Tracking00 Ratings8.889 Ratings10.01 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings9.72 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Backlsh and Trello and Zenhub
    Feature
    Backlsh
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Zenhub
    9.0
    1 Ratings
    16% above category average
    Quotes/estimates00 Ratings7.250 Ratings10.01 Ratings
    Invoicing00 Ratings6.743 Ratings00 Ratings
    Project & financial reporting00 Ratings6.859 Ratings8.01 Ratings
    Integration with accounting software00 Ratings5.845 Ratings00 Ratings
    Best Alternatives
    BacklshTrelloZenhub
    Small Businesses
    Time Doctor
    Score8 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BacklshTrelloZenhub
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.4
    (224 ratings)
    7.3
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (6 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (62 ratings)
    7.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (81 ratings)
    8.3
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BacklshTrelloZenhub
    Likelihood to Recommend
    Backlsh
    In my business it's essential to track my time, I have to keep my clients and my employees happy, and my employees need to be paid on time. Backlsh is the software that I use to track my time. I can see how long I spend on projects and bill my clients for all of my time. I can use this software to track my employees' hours and make sure I stay on budget. There are so many benefits to this software, if you need to track time, this is the tool for you.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Zenhub
    If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
    Incentivized
    Read full review
    Pros
    Backlsh
    • Help to calculate productive hours
    • Help me to bill my clients
    • Time tracking
    • Calculate how much time I spend on unproductive apps
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Zenhub
    • ZenHub has a lot of basic functionality, so that limits the complexity of the application
    • The ability to provide user defined labels and customize pipelines provides flexibility
    • The integration with GitHub provides a seamless process
    Incentivized
    Read full review
    Cons
    Backlsh
    • Backlsh need to improve their UI design
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Zenhub
    • Additional communication/collaboration inside the platform would be helpful
    • Integration with additional systems like Slack would be a plus
    • sometimes web pages load slowly, but for the most part things are alright
    Incentivized
    Read full review
    Likelihood to Renew
    Backlsh
    No answers on this topic
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Zenhub
    No answers on this topic
    Usability
    Backlsh
    No answers on this topic
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Zenhub
    Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.
    Incentivized
    Read full review
    Reliability and Availability
    Backlsh
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Zenhub
    No answers on this topic
    Performance
    Backlsh
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Zenhub
    No answers on this topic
    Support Rating
    Backlsh
    No answers on this topic
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    Zenhub
    Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
    Incentivized
    Read full review
    In-Person Training
    Backlsh
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Zenhub
    No answers on this topic
    Implementation Rating
    Backlsh
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Zenhub
    No answers on this topic
    Alternatives Considered
    Backlsh
    No answers on this topic
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Zenhub
    I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
    Incentivized
    Read full review
    Scalability
    Backlsh
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Zenhub
    No answers on this topic
    Professional Services
    Backlsh
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Zenhub
    No answers on this topic
    Return on Investment
    Backlsh
    • Help me to save my time
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    Zenhub
    • No official review done.
    • Saves developer time knowing what needs to be done next.
    • Saves leadership time to easily plan sprints and review work done.
    Incentivized
    Read full review
    ScreenShots

    Backlsh Screenshots

    Screenshot of Realtime Tracking with Backlsh

Backlsh's Realtime Tracking feature provides insights into team activities and productivity. It monitors active tasks, application usage, and web browsing, offering a live view of how time is spent throughout the day. This feature helps managers identify bottlenecks, track project progress, and ensure efficient use of work hours. With detailed, real-time reports, businesses can make data-driven decisions to enhance overall productivity and accountabilityScreenshot of Productive and Non-Productive Tracking with Backlsh

Backlsh's Productive and Non-Productive Tracking feature categorizes and monitors employee activities, distinguishing between productive tasks and distractions. By analyzing app usage and website visits, it provides detailed reports that highlight time spent on work-related activities versus non-productive ones. This feature helps businesses identify areas for improvement, optimize workflows, and boost overall efficiency by ensuring employees focus on high-priority tasks.Screenshot of Attendance Tracking with Backlsh

Backlsh's Attendance Tracking feature offers attendance monitoring for teams of all sizes. It tracks employee check-ins and check-outs in real-time, providing reports on attendance patterns. This feature helps businesses maintain accurate records, streamline payroll processes, and ensure compliance with labor regulations. The dashboard allows managers to view and analyze attendance data, enhancing transparency and accountability within the organization.Screenshot of Locating Productive and Non-Productive Apps with Backlsh

Businesses can categorize apps and websites as productive or non-productive, tailored to specific roles and tasks. This customization allows for precise productivity tracking, ensuring that the metrics align with organizational goals. By distinguishing between productive and distracting activities, managers can better understand how time is spent, identify areas for improvement, and implement targeted strategies to enhance efficiency and focus.

    Zenhub Screenshots

    Screenshot of Zenhub boards are similar to Kanban boards but more powerful as it's powered by data and objects from GitHub. You can also add multiple repos and automate issues across multiple boards.Screenshot of Get real-time updates on a teams performance with Zenhub reportsScreenshot of See and share work in flight with Zenhub roadmapsScreenshot of Automate hand offs between teams with workflow automationScreenshot of Get a snapshot of a team's productivity from Zenhub boardScreenshot of Request, provide and review story point estimates right on the issue. Reduce time spent in meetings by allowing team members to estimate on their own time right in Zenhub