Backupify vs. Veeam Data Cloud for Microsoft 365

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

Incredible tool for quickly setting up entire site backups for Microsoft 365 and Azure. One admin can support hundreds of user accounts easily, restoring files and emails takes minutes. Wording on how features work could be a bit more clear and the interface could do a bit more to have some tutorials baked in.

Incentivized

• Back up Google
• Back Up Microsoft
• Easy recovery of data

• Granular restoration of emails within a mailbox
• Complete Restoration of a Mailbox
• Restoration of Teams Conversations
• Add users for backups
• Restauración granular de correos electrónicos dentro de un buzón
• Restauración completa de un buzón
• Restauración de conversaciones de TEAMS
• Agregar usuarios para respaldos

Incentivized

• Multi-factor Authentication is cumbersome to set up on a new device.

Incentivized

• Veeam Data Cloud for Microsoft 365 touts "fast" backup and restore capabilities. Our initial backup took several weeks to complete.
• You have to configure to receive outage notifications. Before doing this we only received notifications that the backups had failed.
• Documentation can be a bit confusing.

Incentivized

Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.

Incentivized

Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore

Veeam Data Cloud for Microsoft 365 is very easy to use. You configure it, and it works. Reports can be configured to provide indepth details on backups and user licenses. I don't have to get into the panel unless I need to restore a backup. It has been a breeze to manage.

Incentivized

I have yet to need it during any of their scheduled maintenance windows. It's always online.

Incentivized

We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.

Incentivized

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.

Incentivized

Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

Veeam Data Cloud for Microsoft 365 is simpler to use then each alternative I've tried. Besides Synology, it's also the most cost effective. I also appreciate Veeam includes pricing on their website so I don't have to fill out a form or call someone. I don't like having to wait for a sales team to get back to me, and I don't want to have to deal with them after I decided on another product.

Incentivized

I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized

• The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.

Incentivized