BambooHR vs. Recruit CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Recruit CRM
Score 9.5 out of 10
N/A
Recruit CRM is an Applicant Tracking System which is designed to help recruitment agencies, executive search firms, headhunters, and independent recruiters perform better. Recruit CRM helps manage candidates, clients, contacts, resumes, and emails in one place. Source candidates, clients, and companies from LinkedIn with one click. Boolean search and Radius Search features helps users find records with better results. Moreover, Recruit CRM hosts a jobs page on the user's…
$69
per user
Pricing
BambooHRRecruit CRM
Editions & Modules
Core
$250
per month
Pro
$250
per month
Pro
$69.00
per user
Enterprise
$125.00
per user
Offerings
Pricing Offerings
BambooHRRecruit CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Features
BambooHRRecruit CRM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
120 Ratings
3% above category average
Recruit CRM
-
Ratings
Employee demographic data7.8102 Ratings00 Ratings
Employment history8.7109 Ratings00 Ratings
Job profiles and administration8.4106 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.293 Ratings00 Ratings
Organizational charting7.1105 Ratings00 Ratings
Organization and location management8.096 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.557 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
76 Ratings
1% above category average
Recruit CRM
-
Ratings
Pay calculation8.250 Ratings00 Ratings
Support for external payroll vendors8.244 Ratings00 Ratings
Off-cycle/On-Demand payment8.030 Ratings00 Ratings
Benefit plan administration8.859 Ratings00 Ratings
Direct deposit files8.458 Ratings00 Ratings
Salary revision and increment management8.060 Ratings00 Ratings
Reimbursement management6.730 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
104 Ratings
9% above category average
Recruit CRM
-
Ratings
Approval workflow9.1102 Ratings00 Ratings
Balance details8.995 Ratings00 Ratings
Annual carry-forward and encashment8.485 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
115 Ratings
7% above category average
Recruit CRM
-
Ratings
View and generate pay and benefit information7.971 Ratings00 Ratings
Update personal information9.2114 Ratings00 Ratings
View company policy documentation9.094 Ratings00 Ratings
Employee recognition8.677 Ratings00 Ratings
View job history9.0107 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Recruit CRM
-
Ratings
Tracking of all physical assets7.848 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
91 Ratings
1% above category average
Recruit CRM
-
Ratings
Report builder8.187 Ratings00 Ratings
Pre-built reports7.785 Ratings00 Ratings
Ability to combine HR data with external data7.463 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
95 Ratings
7% above category average
Recruit CRM
-
Ratings
New hire portal8.791 Ratings00 Ratings
Manager tracking tools8.683 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
59 Ratings
1% above category average
Recruit CRM
-
Ratings
Corporate goal setting8.246 Ratings00 Ratings
Individual goal setting8.257 Ratings00 Ratings
Line-of sight-visibility8.245 Ratings00 Ratings
Performance tracking8.153 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
65 Ratings
1% below category average
Recruit CRM
-
Ratings
Performance plans7.658 Ratings00 Ratings
Performance improvement plans8.052 Ratings00 Ratings
Review status tracking7.959 Ratings00 Ratings
Review reminders8.261 Ratings00 Ratings
Multiple review frequency7.856 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
45 Ratings
10% below category average
Recruit CRM
-
Ratings
Create succession plans/pools5.831 Ratings00 Ratings
Candidate ranking7.737 Ratings00 Ratings
Candidate search7.139 Ratings00 Ratings
Candidate development8.035 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
78 Ratings
4% above category average
Recruit CRM
9.1
13 Ratings
13% above category average
Job Requisition Management8.055 Ratings8.712 Ratings
Company Website Posting8.361 Ratings9.512 Ratings
Publish to Social Media8.256 Ratings9.19 Ratings
Job Search Site Posting8.259 Ratings9.59 Ratings
Duplicate Candidate Prevention7.453 Ratings8.712 Ratings
Applicant Tracking8.268 Ratings9.512 Ratings
Notifications and Alerts8.672 Ratings9.311 Ratings
Customized Application Form00 Ratings9.312 Ratings
Resume Management00 Ratings8.713 Ratings
Candidate Search00 Ratings8.713 Ratings
Collaboration00 Ratings9.011 Ratings
Task Creation and Delegation00 Ratings9.012 Ratings
Email Templates00 Ratings9.212 Ratings
User Permissions00 Ratings9.611 Ratings
Reporting00 Ratings8.411 Ratings
Best Alternatives
BambooHRRecruit CRM
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Crelate
Crelate
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRRecruit CRM
Likelihood to Recommend
8.9
(124 ratings)
9.5
(13 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
8.5
(51 ratings)
9.1
(12 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(48 ratings)
9.5
(12 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRRecruit CRM
Likelihood to Recommend
BambooHR
I think BambooHR is meant for companies that have more than 200 employees, because it is not cheap, but for what they are offering, it is a nice software with some easy UI to understand for everyone at a company. I think for a small company, it is way too big of a software and it is not that worth the price.
Read full review
Recruit CRM
Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
Read full review
Recruit CRM
  • Easy parsing Resume
  • Adding contacts, Companies, candidates with ease from Linkedin
  • setting tasks and calendar invites
  • Advanced boolean search of candidates
  • reports on Activities
  • Fully Customize system
  • Email triggers
  • contact stages
  • Hiring pipeline
  • Deals pipeline
  • Phone calling & Recording Settings
  • Deal Pipeline
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
Read full review
Recruit CRM
  • They are adding a lot of features all the time which can be annoying
  • They are usually catching up with features that other programs have rather than being more innovative
  • Other than this, I do not really have any complaints about this software
Read full review
Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
Recruit CRM
No answers on this topic
Usability
BambooHR
Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.
Read full review
Recruit CRM
There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Recruit CRM
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Recruit CRM
No answers on this topic
Support Rating
BambooHR
I have used the help chat function several times and that is easy and great to use. There are also many articles, FAQs sections and an entire learning platform to learn on your own. I believe that is great. I also have used ChatGPT to ask how to do certain functions as well, which were accurately reported.
Read full review
Recruit CRM
Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Recruit CRM
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Recruit CRM
No answers on this topic
Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review
Recruit CRM
No answers on this topic
Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review
Recruit CRM
We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Recruit CRM
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Recruit CRM
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
Recruit CRM
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
Recruit CRM
  • Huge Impact on ROI (This is going from having no ATS to having an ATS)
  • Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
  • Has allowed us to maintain a relatively low cost in our tooling
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Recruit CRM Screenshots

Screenshot of DashboardScreenshot of Candidate ManagementScreenshot of Company ManagementScreenshot of Detail View of a CandidateScreenshot of Email ClientScreenshot of Reports