BambooHR vs. Tracksmart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Tracksmart
Score 1.0 out of 10
Small Businesses (1-50 employees)
Tracksmart is a time and attendance option from the small Florida company of the same name.N/A
Pricing
BambooHRTracksmart
Editions & Modules
Core
$250
per month
Pro
$250
per month
Attendance - Coretrack
$169.00 ($21.95)
billed annually (billed monthly)
Scheduling - Basic
$264 ($24)
billed annually (billed monthly)
TimeClock - Basic
$264 ($24)
billed annually (billed monthly)
Attendance - Flextrack
$269.00 ($31.95)
billed annually (billed monthly)
Attendance - Powertrack
$369.00 ($41.95)
billed annually (billed monthly)
Scheduling - Plus
$528 ($49)
billed annually (billed monthly)
TimeClock - Plus
$528 ($49)
billed annually (billed monthly)
Scheduling - Premium
$768 ($69)
billed annually (billed monthly)
TimeClock - Premium
$768 ($69)
billed annually (billed monthly)
Scheduling - Enterprise
$1,068 ($99)
billed annually (billed monthly)
TimeClock - Enterprise
$1,068 ($89)
billed annually (billed monthly)
Offerings
Pricing Offerings
BambooHRTracksmart
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Features
BambooHRTracksmart
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
136 Ratings
3% above category average
Tracksmart
-
Ratings
Employee demographic data8.0115 Ratings00 Ratings
Employment history8.7123 Ratings00 Ratings
Job profiles and administration8.5121 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.4107 Ratings00 Ratings
Organizational charting7.1120 Ratings00 Ratings
Organization and location management8.2110 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.166 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.0
86 Ratings
0% below category average
Tracksmart
-
Ratings
Pay calculation8.259 Ratings00 Ratings
Support for external payroll vendors8.249 Ratings00 Ratings
Off-cycle/On-Demand payment8.036 Ratings00 Ratings
Benefit plan administration8.865 Ratings00 Ratings
Direct deposit files8.564 Ratings00 Ratings
Salary revision and increment management8.068 Ratings00 Ratings
Reimbursement management6.735 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.9
117 Ratings
9% above category average
Tracksmart
-
Ratings
Approval workflow9.2115 Ratings00 Ratings
Balance details9.1107 Ratings00 Ratings
Annual carry-forward and encashment8.596 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.6
130 Ratings
6% above category average
Tracksmart
-
Ratings
View and generate pay and benefit information8.281 Ratings00 Ratings
Update personal information9.1129 Ratings00 Ratings
View company policy documentation8.9108 Ratings00 Ratings
Employee recognition8.485 Ratings00 Ratings
View job history8.8121 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
8.0
53 Ratings
3% above category average
Tracksmart
-
Ratings
Tracking of all physical assets8.053 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.9
105 Ratings
4% above category average
Tracksmart
-
Ratings
Report builder8.3100 Ratings00 Ratings
Pre-built reports8.099 Ratings00 Ratings
Ability to combine HR data with external data7.471 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.7
108 Ratings
8% above category average
Tracksmart
-
Ratings
New hire portal8.7102 Ratings00 Ratings
Manager tracking tools8.895 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
65 Ratings
0% above category average
Tracksmart
-
Ratings
Corporate goal setting8.249 Ratings00 Ratings
Individual goal setting8.263 Ratings00 Ratings
Line-of sight-visibility8.248 Ratings00 Ratings
Performance tracking8.159 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.8
72 Ratings
2% below category average
Tracksmart
-
Ratings
Performance plans7.564 Ratings00 Ratings
Performance improvement plans7.857 Ratings00 Ratings
Review status tracking7.966 Ratings00 Ratings
Review reminders8.167 Ratings00 Ratings
Multiple review frequency7.863 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
53 Ratings
11% below category average
Tracksmart
-
Ratings
Create succession plans/pools5.734 Ratings00 Ratings
Candidate ranking7.743 Ratings00 Ratings
Candidate search7.146 Ratings00 Ratings
Candidate development7.940 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.4
88 Ratings
7% above category average
Tracksmart
-
Ratings
Job Requisition Management8.364 Ratings00 Ratings
Company Website Posting8.670 Ratings00 Ratings
Publish to Social Media8.562 Ratings00 Ratings
Job Search Site Posting8.566 Ratings00 Ratings
Duplicate Candidate Prevention7.360 Ratings00 Ratings
Applicant Tracking8.578 Ratings00 Ratings
Notifications and Alerts8.981 Ratings00 Ratings
Best Alternatives
BambooHRTracksmart
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
7shifts
7shifts
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
UKG Pro
UKG Pro
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRTracksmart
Likelihood to Recommend
8.9
(140 ratings)
1.0
(4 ratings)
Likelihood to Renew
9.2
(13 ratings)
-
(0 ratings)
Usability
8.7
(67 ratings)
-
(0 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.5
(59 ratings)
9.0
(1 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
8.8
(6 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHRTracksmart
Likelihood to Recommend
BambooHR
The bamboo help feature is very reliable and efficient and has a first-time resolution for any error or question I've ever had. Having that trustworthy and dependable feature available for a fast-paced HR professional is great. The site is extremely user-friendly and easy to navigate. BambooHR is less appropriate for FMLA/ADA tracking hours used or balance remaining. We have the option to record it within the timekeeping system for visibility, but to date, the last time we used Bamboo timekeeping, I had to maintain a separate spreadsheet to track FML hours used - this could lead to human error with calculations and not efficient the entire process can't be managed within BambooHR.
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ComplyRight
I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Read full review
Pros
BambooHR
  • The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module.
  • The HR management system works really well and we love how much we can customize things we need.
  • The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that.
Read full review
ComplyRight
  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
Read full review
Cons
BambooHR
  • The performance feature is a little clunky and not adjustable, so I would love to have more customizable options.
  • When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried.
Read full review
ComplyRight
  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
ComplyRight
No answers on this topic
Usability
BambooHR
It is really easy to find any information I am looking for. This includes pulling reports, which can be really challenging on other platforms. Even when I don't remember where to find something, it is very intuitive and easy to problem-solve. Often, databases and HR platforms are much more confusing and don't have the ability to include as much information.
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ComplyRight
No answers on this topic
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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ComplyRight
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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ComplyRight
No answers on this topic
Support Rating
BambooHR
Their support team is truly unique! They are responsive, understanding, patient, etc. They make the experience worthwhile when frustrations are related to what the system can't do. They try their best to offer solutions that work around limitations and will jump in to test things and work alongside me when I have issues. This is hands down the best customer support I've ever experienced.
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ComplyRight
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
ComplyRight
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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ComplyRight
No answers on this topic
Implementation Rating
BambooHR
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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ComplyRight
No answers on this topic
Alternatives Considered
BambooHR
BambooHR was already in place when I started. BambooHR has much better intuitive navigation than any of the other systems but not as much customizability as something like Workday
Read full review
ComplyRight
Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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ComplyRight
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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ComplyRight
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
ComplyRight
No answers on this topic
Return on Investment
BambooHR
  • Self Service is great to free up time for Admin.
  • Self-Service/ Tracked PTO and sick days are easy to use and track very well. This frees up Admin time and is transparent for all employees.
  • Easy to use Job postings with very trackable sourcing reports.
  • Easy to use. Easy to onboard and user friendly interface. Requires minimal training.
Read full review
ComplyRight
  • Loss of company data
  • Creation of stress within organization
  • In my experience, complete mess
Read full review
ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

Tracksmart Screenshots

Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard