What users are saying about
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175 Ratings
4 Ratings

BambooHR

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175 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

Tracksmart

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Angel Brockbank | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
Tracksmart
Employee demographic data
BambooHR
8.7
Tracksmart
Employment history
BambooHR
8.9
Tracksmart
Job profiles and administration
BambooHR
8.6
Tracksmart
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
Tracksmart
Organizational charting
BambooHR
8.4
Tracksmart
Organization and location management
BambooHR
8.4
Tracksmart
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
Tracksmart

Payroll Management

BambooHR
8.7
Tracksmart
Pay calculation
BambooHR
8.5
Tracksmart
Support for external payroll vendors
BambooHR
8.7
Tracksmart
Off-cycle/On-Demand payment
BambooHR
8.6
Tracksmart
Benefit plan administration
BambooHR
9.1
Tracksmart
Direct deposit files
BambooHR
8.8
Tracksmart
Salary revision and increment management
BambooHR
8.8
Tracksmart
Reimbursement management
BambooHR
8.7
Tracksmart

Leave and Attendance Management

BambooHR
9.2
Tracksmart
Approval workflow
BambooHR
9.3
Tracksmart
Balance details
BambooHR
9.2
Tracksmart
Annual carry-forward and encashment
BambooHR
9.0
Tracksmart

Employee Self Service

BambooHR
8.9
Tracksmart
View and generate pay and benefit information
BambooHR
8.8
Tracksmart
Update personal information
BambooHR
9.0
Tracksmart
View company policy documentation
BambooHR
8.7
Tracksmart
Employee recognition
BambooHR
8.7
Tracksmart
View job history
BambooHR
9.1
Tracksmart

Asset Management

BambooHR
7.7
Tracksmart
Tracking of all physical assets
BambooHR
7.7
Tracksmart

HR Reporting

BambooHR
8.2
Tracksmart
Report builder
BambooHR
8.3
Tracksmart
Pre-built reports
BambooHR
8.1
Tracksmart
Ability to combine HR data with external data
BambooHR
8.2
Tracksmart

Onboarding

BambooHR
8.6
Tracksmart
New hire portal
BambooHR
8.6
Tracksmart
Manager tracking tools
BambooHR
8.6
Tracksmart

Performance and Goals

BambooHR
8.3
Tracksmart
Corporate goal setting
BambooHR
8.0
Tracksmart
Individual goal setting
BambooHR
8.2
Tracksmart
Line-of sight-visibility
BambooHR
8.2
Tracksmart
Performance tracking
BambooHR
8.6
Tracksmart

Performance Management

BambooHR
8.5
Tracksmart
Performance plans
BambooHR
8.5
Tracksmart
Performance improvement plans
BambooHR
8.3
Tracksmart
Review status tracking
BambooHR
8.8
Tracksmart
Review reminders
BambooHR
8.6
Tracksmart
Multiple review frequency
BambooHR
8.3
Tracksmart

Succession Planning

BambooHR
8.1
Tracksmart
Create succession plans/pools
BambooHR
8.1
Tracksmart
Candidate ranking
BambooHR
8.0
Tracksmart
Candidate search
BambooHR
8.2
Tracksmart
Candidate development
BambooHR
8.2
Tracksmart

Recruiting / ATS

BambooHR
8.3
Tracksmart
Job Requisition Management
BambooHR
8.3
Tracksmart
Company Website Posting
BambooHR
8.2
Tracksmart
Publish to Social Media
BambooHR
8.4
Tracksmart
Job Search Site Posting
BambooHR
8.4
Tracksmart
Duplicate Candidate Prevention
BambooHR
8.2
Tracksmart
Applicant Tracking
BambooHR
8.3
Tracksmart
Notifications and Alerts
BambooHR
8.7
Tracksmart

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

Tracksmart

  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

Tracksmart

  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Tracksmart

Tracksmart 9.0
Based on 1 answer
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
Angel Brockbank | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Tracksmart

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
Anonymous | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

Tracksmart

  • Makes employees more accountable
  • Easier to request time off rather than taking management's time up - they can view requests at their convenience
  • Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BambooHR Editions & Modules

Additional Pricing Details

Tracksmart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tracksmart Editions & Modules

Edition
Attendance - Coretrack$169.00 ($21.95)1
Attendance - Flextrack$269.00 ($31.95)1
Attendance - Powertrack$369.00 ($41.95)1
Scheduling - Basic$264 ($24)1
Scheduling - Plus$528 ($49)1
Scheduling - Premium$768 ($69)1
Scheduling - Enterprise$1,068 ($99)1
TimeClock - Basic$264 ($24)1
TimeClock - Plus$528 ($49)1
TimeClock - Premium$768 ($69)1
TimeClock - Enterprise$1,068 ($89)1
  1. billed annually (billed monthly)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BambooHR
8.8
Tracksmart
9.0

Likelihood to Renew

BambooHR
10.0
Tracksmart

Usability

BambooHR
9.3
Tracksmart

Reliability and Availability

BambooHR
10.0
Tracksmart

Performance

BambooHR
9.0
Tracksmart

Support Rating

BambooHR
8.4
Tracksmart
9.0

Online Training

BambooHR
10.0
Tracksmart

Implementation Rating

BambooHR
10.0
Tracksmart

Scalability

BambooHR
10.0
Tracksmart

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