Bananatag (discontinued) vs. Streak

I would absolutely recommend Bananatag for pretty much anybody in our organization. Its pros far outweigh the cons and it is handy in more ways than you would initially think. It is well suited for any email that is external or client facing. It helps cover the bases in a case of a communication dispute and helps you time email responses better than if you didn't have the tool active.

Incentivized

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Incentivized

• Easy to use and install, particularly with Gmail for business.
• It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
• It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.

Incentivized

• The e-mail tracking feature is easy to use and very handy.
• The snippets feature are very good, have shortcuts to use and save a lot of time.
• Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

Incentivized

• Changing the format/size of blocks.
• The range/choice of blocks that can be used.

Incentivized

• Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
• It could improve by having a better import system for importing data into the "boxes" used for mail merges.
• It could be improved by having the ability to split reminders for companies, based on who you talked to.

Incentivized

Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.

Incentivized

They do a great job of explaining the product beforehand so support interaction is not needed as much.

The decision to use Bananatag was not mine but I have grown more used to the platform and have gradually learned to like it, once people have designed the template. The chrome extension is excellent, the ability to download a PDF or html version of the content to be shared is a big plus point of Bananatag compared to Mailchimp.

Incentivized

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.

Incentivized

• Ability to create well-designed content.
• Ability to track extent to which content is consumed.

Incentivized

• As soon as we started using streak to email our list it cut down my time significantly. No longer did I have to copy and paste emails to everyone.
• Being able to track responses and follow up is amazing.
• Being able to contact people who are recommended to us but are not yet on our sales list has been huge.

Incentivized