Barracuda Backup vs. OpenText Data Protector

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.

Incentivized

Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.

Incentivized

• Quickness to deploy. You will not need an expert to get this up and running.
• Extremely intuitive interface: Brand new techs can pick this up without much training.
• Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.

Incentivized

• It is very reliable on the server side to provide a trustworthy back end.
• The install was simple and provided an easy way to install and backup Unix servers.
• The support was always helpful and responded quickly.

Incentivized

• In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
• It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
• Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.

Incentivized

• Increase the range of support for new platforms.
• Improve the attention of support cases in terms of speed of attention.
• Keep me better informed of the latest solution updates.

Incentivized

Love the units

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It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands

Incentivized

The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.

Incentivized

Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.

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The Reporting-Server and the Reports depend on the settings.

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They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.

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It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.

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Work on a backup agent for Mac OS X or any Apple OS.

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Pick one person to help you through the process.

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I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.

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When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.

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Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.

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We use the tool in different installations and combinations of functions and hardware.

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The professional services had some details of low promptness in the attention of cases.

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• We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
• We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.

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• Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.

Incentivized