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Barracuda CloudGen Firewall vs. Barracuda ESG (discontinued) vs. Barracuda Web Security Gateway

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda CloudGen Firewall

    Score9.6 out of 10
    N/ABarracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.N/A

    Barracuda ESG (discontinued)

    Score6.1 out of 10
    N/ABarracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.N/A

    Barracuda Web Security Gateway

    Score9 out of 10
    N/ABarracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.N/A
    Pricing
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsBarracuda offers prospective buyers a build and quote tool on their website.——
    More Pricing Information
    Community Pulse
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Considered Multiple Products
    Barracuda Networks Inc.
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Barracuda Networks Inc.
    Chose Barracuda Web Security Gateway
    SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    78%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    78%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Firewall
    Comparison of Firewall features of Barracuda CloudGen Firewall and Barracuda ESG (discontinued) and Barracuda Web Security Gateway
    Feature
    Barracuda CloudGen Firewall
    9.5
    11 Ratings
    10% above category average
    Barracuda ESG (discontinued)
    -
    Ratings
    Barracuda Web Security Gateway
    -
    Ratings
    Identification Technologies9.710 Ratings00 Ratings00 Ratings
    Visualization Tools8.510 Ratings00 Ratings00 Ratings
    Content Inspection9.49 Ratings00 Ratings00 Ratings
    Policy-based Controls9.810 Ratings00 Ratings00 Ratings
    Active Directory and LDAP9.611 Ratings00 Ratings00 Ratings
    Firewall Management Console9.611 Ratings00 Ratings00 Ratings
    Reporting and Logging9.411 Ratings00 Ratings00 Ratings
    VPN9.710 Ratings00 Ratings00 Ratings
    High Availability9.99 Ratings00 Ratings00 Ratings
    Stateful Inspection9.88 Ratings00 Ratings00 Ratings
    Proxy Server9.04 Ratings00 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Barracuda CloudGen Firewall and Barracuda ESG (discontinued) and Barracuda Web Security Gateway
    Feature
    Barracuda CloudGen Firewall
    -
    Ratings
    Barracuda ESG (discontinued)
    7.3
    15 Ratings
    14% below category average
    Barracuda Web Security Gateway
    -
    Ratings
    Anti-malware00 Ratings8.015 Ratings00 Ratings
    Customizability00 Ratings6.013 Ratings00 Ratings
    Data Loss Protection00 Ratings7.510 Ratings00 Ratings
    Threat Detection00 Ratings7.015 Ratings00 Ratings
    Sandboxing00 Ratings8.68 Ratings00 Ratings
    End-to-End Encryption00 Ratings7.012 Ratings00 Ratings
    Management Tools00 Ratings7.015 Ratings00 Ratings
    Best Alternatives
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Quantum Firewalls and Security Gateways
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Forcepoint SWG
    Score8 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    Skyhigh Secure Web Gateway
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Likelihood to Recommend
    9.9
    (15 ratings)
    7.0
    (23 ratings)
    8.0
    (9 ratings)
    Usability
    5.5
    (1 ratings)
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (4 ratings)
    9.4
    (5 ratings)
    9.4
    (3 ratings)
    User Testimonials
    Barracuda CloudGen FirewallBarracuda ESG (discontinued)Barracuda Web Security Gateway
    Likelihood to Recommend
    Barracuda Networks Inc.
    I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
    Incentivized
    Read full review
    Discontinued Products
    Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
    Read full review
    Barracuda Networks Inc.
    For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
    Read full review
    Pros
    Barracuda Networks Inc.
    • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
    • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
    • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
    • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
    • Integration with Active Directory makes it easy to identify users activities in logs.
    Incentivized
    Read full review
    Discontinued Products
    • ESS has a simple interface for both users and administrators.
    • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
    • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway.
    • Helps manage bandwidth to improve network performance.
    • Easy to use.
    • Allows you to perform SSL inspections to view content on social networks.
    • Help prevent data loss.
    • Protect our privacy.
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • Very complex and steep learning curve to get up to speed.
    • Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
    • Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.
    Read full review
    Discontinued Products
    • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
    • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
    • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do.
    Read full review
    Usability
    Barracuda Networks Inc.
    Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
    Read full review
    Discontinued Products
    Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
    Incentivized
    Read full review
    Reliability and Availability
    Barracuda Networks Inc.
    No answers on this topic
    Discontinued Products
    Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    Performance
    Barracuda Networks Inc.
    No answers on this topic
    Discontinued Products
    The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    Support Rating
    Barracuda Networks Inc.
    I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
    Incentivized
    Read full review
    Discontinued Products
    Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.
    Incentivized
    Read full review
    Alternatives Considered
    Barracuda Networks Inc.
    Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
    Read full review
    Discontinued Products
    Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
    • The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
    • I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
    Incentivized
    Read full review
    Discontinued Products
    • The gateway learns current scam which can prevent unmeasureable damage. As a government organization attacks on our network affect public safety.
    • Previous gateways I have managed have required significant amounts of time grooming. The Barracuda gateway has freed up a great deal of my time due to its intelligence and intent scanning.
    • I have very few incidences where a legitimate malicious email will pass through the filter. Just one of these emails can wreak havoc on an organization.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • I came into the company with Barracuda already implemented so it worked well for a number of years.
    • Their support contract was a bit pricey.
    • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
    Incentivized
    Read full review
    ScreenShots

    Barracuda CloudGen Firewall Screenshots

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    Barracuda Web Security Gateway Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot