Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.
N/A
Zscaler Internet Access
Score 8.7 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
N/A
Pricing
Barracuda CloudGen Firewall
Zscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda CloudGen Firewall
Zscaler Internet Access
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Barracuda offers prospective buyers a build and quote tool on their website.
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
Integration with Active Directory makes it easy to identify users activities in logs.
Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
