What users are saying about
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Top Rated
1086 Ratings
7 Ratings

Basecamp

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Top Rated
1086 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Dropbox Paper

It is well suited for businesses that operate in different parts of the world and have a client base all over the world. It is good for team collaboration. It is particularly good for graphic design companies, as they need to share image files, infographics, and other similar material. Dropbox Paper handles it well and can be very useful.
RYAN HOUSY | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Dropbox Paper
Task Management
Basecamp
8.2
Dropbox Paper
Resource Management
Basecamp
7.8
Dropbox Paper
Gantt Charts
Basecamp
7.3
Dropbox Paper
Scheduling
Basecamp
8.2
Dropbox Paper
Workflow Automation
Basecamp
6.9
Dropbox Paper
Team Collaboration
Basecamp
8.6
Dropbox Paper
Support for Agile Methodology
Basecamp
7.6
Dropbox Paper
Support for Waterfall Methodology
Basecamp
8.0
Dropbox Paper
Document Management
Basecamp
8.0
Dropbox Paper
Email integration
Basecamp
7.9
Dropbox Paper
Mobile Access
Basecamp
8.4
Dropbox Paper
Timesheet Tracking
Basecamp
7.4
Dropbox Paper
Change request and Case Management
Basecamp
7.6
Dropbox Paper
Budget and Expense Management
Basecamp
7.9
Dropbox Paper

Professional Services Automation

Basecamp
7.7
Dropbox Paper
Quotes/estimates
Basecamp
8.0
Dropbox Paper
Invoicing
Basecamp
7.0
Dropbox Paper
Project & financial reporting
Basecamp
8.1
Dropbox Paper
Integration with accounting software
Basecamp
7.7
Dropbox Paper

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Dropbox Paper

  • Sharing files
  • Maintain database and backup
  • Team collaboration
RYAN HOUSY | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Dropbox Paper

  • The mobile version has room for improvement
  • The admin privilege to change privacy setting and sharing options can use some improvement
RYAN HOUSY | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Dropbox Paper

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Dropbox Paper

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Dropbox Paper

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 30 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Dropbox Paper

No score
No answers yet
No answers on this topic

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Dropbox Paper

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Dropbox Paper

It has better collaboration tools and it is easier to use. It offers more security when it comes to important data. It stores everything on the cloud and once a file or folder is created/shared, it stays there for future use. Its sharing and synchronization capability is much better than products of a similar sort.
RYAN HOUSY | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Dropbox Paper

  • Dropbox Paper has a positive impact on our business and it has immensely improved our sales
  • Our coordination with clients is better than before
RYAN HOUSY | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Dropbox Paper

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Paper Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
Dropbox Paper
8.0

Likelihood to Renew

Basecamp
10.0
Dropbox Paper

Usability

Basecamp
7.8
Dropbox Paper

Reliability and Availability

Basecamp
10.0
Dropbox Paper

Performance

Basecamp
7.3
Dropbox Paper

Support Rating

Basecamp
8.4
Dropbox Paper

Online Training

Basecamp
5.0
Dropbox Paper

Implementation Rating

Basecamp
7.7
Dropbox Paper

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