What users are saying about
1187 Ratings
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25 Ratings
1187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Dropbox Paper

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Project Management

    7.8

    Basecamp

    78%

    Dropbox Paper

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 14/14 features

    Task Management

    8.4
    84%
    115 Ratings
    N/A
    0 Ratings

    Resource Management

    7.9
    79%
    96 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.2
    72%
    39 Ratings
    N/A
    0 Ratings

    Scheduling

    8.0
    80%
    92 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.7
    67%
    67 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.7
    87%
    115 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.6
    76%
    48 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Document Management

    7.8
    78%
    108 Ratings
    N/A
    0 Ratings

    Email integration

    8.0
    80%
    95 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.5
    85%
    94 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.3
    73%
    43 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    7.3
    73%
    54 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    7.6
    76%
    39 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.7

    Basecamp

    77%

    Dropbox Paper

    Feature Set Not Supported
    N/A
    Basecamp ranks higher in 4/4 features

    Quotes/estimates

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Invoicing

    6.7
    67%
    25 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.2
    82%
    34 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.8
    78%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Basecamp is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.5

    Basecamp

    85%
    141 Ratings
    7.8

    Dropbox Paper

    78%
    10 Ratings

    Likelihood to Renew

    10.0

    Basecamp

    100%
    26 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Usability

    7.8

    Basecamp

    78%
    15 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Availability

    10.0

    Basecamp

    100%
    10 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Performance

    7.3

    Basecamp

    73%
    8 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Support Rating

    8.6

    Basecamp

    86%
    55 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Online Training

    5.0

    Basecamp

    50%
    1 Rating

    Dropbox Paper

    N/A
    0 Ratings

    Implementation Rating

    7.7

    Basecamp

    77%
    8 Ratings

    Dropbox Paper

    N/A
    0 Ratings

    Configurability

    8.0

    Basecamp

    80%
    1 Rating

    Dropbox Paper

    N/A
    0 Ratings

    Likelihood to Recommend

    Basecamp

    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Read full review

    Dropbox

    When collaborating with a team on content creation with the purpose of bringing multiple inputs in a nonstructured or nonfixed media type, this is a great choice because of its diversity of content and collaboration tools, however, if you are looking to have high flexibility in a particular content creation stream, for example, sophisticated text editing or presentation, there are a lot of strong competitors out there.
    Read full review

    Pros

    Basecamp

    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Read full review

    Dropbox

    • With Dropbox Paper, I can insert images and videos into your document, to make the document more visual, which is helpful for creating newsletters and simple flyers.
    • Once you create a document, you can save it as a template to be reused as a starting point for creating new documents.
    • Dropbox Paper has some basic formatting features like bolding text, adding links, and creating H1 and H2 headings.
    • You can insert tables into your Dropbox Paper document
    • Dropbox Paper also has an unusual but helpful feature, and that is the time line feature.
    Read full review

    Cons

    Basecamp

    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Read full review

    Dropbox

    • No spell check feature.
    • No going back to "old versions" once changes are made they are permanent, with no restriction setting or ability to see previous versions.
    Read full review

    Pricing Details

    Basecamp

    Starting Price

    $99 per month

    Editions & Modules

    Basecamp editions and modules pricing
    EditionModules
    Basecamp PersonalFree1
    Basecamp Business992

    Footnotes

    1. Limited Capabilities
    2. Per Month [Unlimited Users]

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dropbox Paper

    Starting Price

    Editions & Modules

    Dropbox Paper editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Basecamp

      When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
      Read full review

      Dropbox

      No answers on this topic

      Usability

      Basecamp

      Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
      Read full review

      Dropbox

      No answers on this topic

      Reliability and Availability

      Basecamp

      I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
      Read full review

      Dropbox

      No answers on this topic

      Support Rating

      Basecamp

      For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
      Read full review

      Dropbox

      No answers on this topic

      Implementation Rating

      Basecamp

      Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
      Read full review

      Dropbox

      No answers on this topic

      Alternatives Considered

      Basecamp

      Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
      Read full review

      Dropbox

      I was not part of the decision making to acquire the Dropbox tool against any of the other options and competitors. However, I can assume that the fact that we have been using Dropbox File Management for many years and many important files are stored and shared in the tool everyday, the adding of Dropbox Paper should have been felt very natural.
      Read full review

      Return on Investment

      Basecamp

      • It has saved me time when having to get the same message out to multiple restaurants
      • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
      • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
      Read full review

      Dropbox

      • Dropbox Paper has allowed all of our employees to be much more productive and on track even when we can't be in the office, which from a management standpoint is a huge positive impact. They know that productivity isn't slowing or lacking when everyone isn't actually sitting in the office under their watchful eye.
      • It has had a huge impact on our turn around time and speed of getting more work and projects completed. The more work you can effectively get done in a time period means more money for the bottom line.
      • It has made the majority of our team members more accountable and reliable when they know everyone is working together on something and each person has their own checklist of items to complete. It is especially helpful that everyone can see the same checklist, so everyone knows what each other is accomplishing.
      Read full review

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