What users are saying about
1158 Ratings
10 Ratings
1158 Ratings
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Score 8.4 out of 100
10 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Basecamp ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.8

Basecamp

78%
7.4

Hive

74%
Basecamp ranks higher in 8/14 features

Task Management

8.4
84%
114 Ratings
8.9
89%
6 Ratings

Resource Management

7.8
78%
95 Ratings
7.5
75%
6 Ratings

Gantt Charts

7.2
72%
38 Ratings
8.3
83%
6 Ratings

Scheduling

8.0
80%
91 Ratings
8.1
81%
5 Ratings

Workflow Automation

6.6
66%
66 Ratings
8.0
80%
5 Ratings

Team Collaboration

8.6
86%
114 Ratings
7.5
75%
6 Ratings

Support for Agile Methodology

7.5
75%
47 Ratings
7.8
78%
4 Ratings

Support for Waterfall Methodology

8.0
80%
43 Ratings
7.2
72%
3 Ratings

Document Management

7.8
78%
107 Ratings
8.1
81%
4 Ratings

Email integration

8.0
80%
94 Ratings
7.5
75%
5 Ratings

Mobile Access

8.6
86%
93 Ratings
5.3
53%
4 Ratings

Timesheet Tracking

7.1
71%
42 Ratings
6.3
63%
4 Ratings

Change request and Case Management

7.4
74%
53 Ratings
7.1
71%
4 Ratings

Budget and Expense Management

7.8
78%
38 Ratings
6.1
61%
4 Ratings

Professional Services Automation

7.6

Basecamp

76%
6.0

Hive

60%
Basecamp ranks higher in 4/4 features

Quotes/estimates

7.9
79%
29 Ratings
6.4
64%
3 Ratings

Invoicing

6.7
67%
25 Ratings
6.0
60%
3 Ratings

Project & financial reporting

8.2
82%
33 Ratings
6.1
61%
3 Ratings

Integration with accounting software

7.7
77%
27 Ratings
5.5
55%
4 Ratings

Attribute Ratings

  • Basecamp is rated higher in 1 area: Likelihood to Recommend
  • Hive is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.4

Basecamp

84%
140 Ratings
8.1

Hive

81%
6 Ratings

Likelihood to Renew

10.0

Basecamp

100%
26 Ratings

Hive

N/A
0 Ratings

Usability

7.8

Basecamp

78%
15 Ratings
9.0

Hive

90%
1 Rating

Availability

10.0

Basecamp

100%
10 Ratings

Hive

N/A
0 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Hive

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
9.5

Hive

95%
6 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Hive

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings

Hive

N/A
0 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Hive

Hive will fit right in to any workflow that manages multiple projects. It's also a great fit for collaboration on a per-project basis as external users can collaborate with paid users. Across a very large team it would take more planning on how to fit multiple workflows and groups into the workspace but it can be done.
Anonymous | TrustRadius Reviewer

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Hive

  • I am able to assign projects to specific individuals.
  • We are able to comment on projects with each other through Hive.
  • I can forward emails directly to Hive to create projects.
Tera Ogorzalek | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Hive

  • You can't move urgent actions to the top.
  • It takes a little too much time to load up on the desktop version.
  • There's definitely room for improvement in keyboard shortcuts.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Hive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$19 per month per user

Hive Editions & Modules

Edition
Lite19.001
Pro49.001
Elite69.001
  1. per month per user
Additional Pricing Details

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 26 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Hive

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Hive

Hive 9.0
Based on 1 answer
I love Hive so much because it has made a huge difference regarding team communication and project management at the same time. We experienced almost no bugs and in the few cases that we did have some trouble, the customer service team was very responsive and solved our problems very quickly.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Hive

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Hive

Hive 9.5
Based on 6 answers
Our CSR is easily accessible and they have support built into the app itself. They also have a pretty robust support site. We also took advantage of the free trial and learned so much by putting Hive through the paces and figuring out the best way to mold it to our needs.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Hive

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Hive

I would say that in comparison to Asana, Hive is a better interface an UI. I think Asana is more robust in terms of what it can do in conjunction with Confluence but I think Hive is a better entry-level model for new employees. Hive is much simpler and more straight forward and its integration with Slack is preferred.
John Bianchi | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Hive

  • Positive ROI comes from our whole team being on the same board. We used to have separate boards for each group.
Cameron Michael Rhoads | TrustRadius Reviewer

Screenshots

Basecamp

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