Basecamp
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1147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 1147 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
- Infinity ranks higher in 1 feature set: Project Management
Project Management

7.8
Basecamp
78%
9.0
Infinity
90%
Basecamp ranks higher in 11/14 features
Basecamp ranks higher in 11/14 features
Task Management

8.2
82%
112 Ratings
10.0
100%
1 Rating
Resource Management

7.8
78%
93 Ratings
N/A
0 Ratings
Gantt Charts

7.2
72%
38 Ratings
N/A
0 Ratings
Scheduling

8.3
83%
89 Ratings
N/A
0 Ratings
Workflow Automation

6.6
66%
66 Ratings
N/A
0 Ratings
Team Collaboration

8.6
86%
112 Ratings
10.0
100%
1 Rating
Support for Agile Methodology

7.5
75%
46 Ratings
N/A
0 Ratings
Support for Waterfall Methodology

8.0
80%
42 Ratings
N/A
0 Ratings
Document Management

7.8
78%
106 Ratings
8.0
80%
1 Rating
Email integration

7.9
79%
93 Ratings
N/A
0 Ratings
Mobile Access

8.6
86%
91 Ratings
8.0
80%
1 Rating
Timesheet Tracking

7.1
71%
42 Ratings
N/A
0 Ratings
Change request and Case Management

7.4
74%
52 Ratings
N/A
0 Ratings
Budget and Expense Management

7.8
78%
38 Ratings
N/A
0 Ratings
Professional Services Automation

7.6
Basecamp
76%
Infinity
Feature Set Not Supported
N/A
Basecamp ranks higher in 4/4 features
Basecamp ranks higher in 4/4 features
Quotes/estimates

7.9
79%
29 Ratings
N/A
0 Ratings
Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings
Project & financial reporting

8.2
82%
33 Ratings
N/A
0 Ratings
Integration with accounting software

7.7
77%
27 Ratings
N/A
0 Ratings
Attribute Ratings
- Infinity is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.4
Basecamp
84%
139 Ratings
10.0
Infinity
100%
1 Rating
Likelihood to Renew

10.0
Basecamp
100%
27 Ratings
Infinity
N/A
0 Ratings
Usability

7.8
Basecamp
78%
15 Ratings
Infinity
N/A
0 Ratings
Availability

10.0
Basecamp
100%
10 Ratings
Infinity
N/A
0 Ratings
Performance

7.3
Basecamp
73%
8 Ratings
Infinity
N/A
0 Ratings
Support Rating

8.6
Basecamp
86%
55 Ratings
10.0
Infinity
100%
2 Ratings
Online Training

5.0
Basecamp
50%
1 Rating
Infinity
N/A
0 Ratings
Implementation Rating

7.7
Basecamp
77%
8 Ratings
Infinity
N/A
0 Ratings
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Director Of Operations
Clearfire, Inc.Internet, 1-10 employees
Infinity
If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPros
Basecamp
- Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
- The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
- Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Verified User
Project Manager in Marketing
Design Company, 1-10 employeesInfinity
- Beautiful UI.
- Really customizable to your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesCons
Basecamp
- High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
- Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
- Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Senior Graphic Designer
Oregon State University MarketingMarketing and Advertising, 1001-5000 employees
Infinity
- No webhook support (yet).
- No formula functions (yet).

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPricing Details
Basecamp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per month
Basecamp Editions & Modules
Edition
Basecamp Personal | Free1 |
---|---|
Basecamp Business | $992 |
- Limited Capabilities
- Per Month [Unlimited Users]
Additional Pricing Details
—Infinity
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Infinity Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Basecamp
Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesInfinity
No score
No answers yet
No answers on this topic
Usability
Basecamp
Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesInfinity
No score
No answers yet
No answers on this topic
Reliability and Availability
Basecamp
Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Developer & Designer
LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees
Infinity
No score
No answers yet
No answers on this topic
Support Rating
Basecamp
Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Jemully MediaMarketing and Advertising, 1-10 employees
Infinity
Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesImplementation Rating
Basecamp
Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Marketing Content Manager | Social Media | Newsletter | Blog | White Papers
360trainingE-Learning, 201-500 employees
Infinity
No score
No answers yet
No answers on this topic
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Senior Financial Analyst - Cost Analytics
Lowe's Companies, Inc.Retail, 10,001+ employees
Infinity
These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesReturn on Investment
Basecamp
- It has saved me time when having to get the same message out to multiple restaurants
- It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
- The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Director of Operations
Kome Sushi KitchenRestaurants, 11-50 employees
Infinity
- Saves time.
- Because of customization, it allows me to create different workflows depending on the project.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employees