1008 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1008 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
Basecamp
Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
Senior Graphic Designer
Oregon State University MarketingMarketing and Advertising, 1001-5000 employees
Infinity
If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesFeature Rating Comparison
Project Management
Basecamp
7.8
Infinity
9.0
Task Management
Basecamp
8.4
Infinity
10.0
Resource Management
Basecamp
7.4
Infinity
—
Gantt Charts
Basecamp
7.3
Infinity
—
Scheduling
Basecamp
7.3
Infinity
—
Workflow Automation
Basecamp
7.0
Infinity
—
Team Collaboration
Basecamp
8.7
Infinity
10.0
Support for Agile Methodology
Basecamp
7.0
Infinity
—
Support for Waterfall Methodology
Basecamp
7.5
Infinity
—
Document Management
Basecamp
7.6
Infinity
8.0
Email integration
Basecamp
8.2
Infinity
—
Mobile Access
Basecamp
8.1
Infinity
8.0
Timesheet Tracking
Basecamp
7.8
Infinity
—
Change request and Case Management
Basecamp
8.4
Infinity
—
Budget and Expense Management
Basecamp
8.1
Infinity
—
Professional Services Automation
Basecamp
7.8
Infinity
—
Quotes/estimates
Basecamp
8.6
Infinity
—
Invoicing
Basecamp
7.8
Infinity
—
Project & financial reporting
Basecamp
7.7
Infinity
—
Integration with accounting software
Basecamp
7.0
Infinity
—
Pros
Basecamp
- Ease of use meaning that non-technical users can be onboarded with minimal training required
- Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
- Good collaborative features to encourage adoption and management of end-to-end process on Basecamp

Verified User
Director in Information Technology
Management Consulting Company, 11-50 employeesInfinity
- Beautiful UI.
- Really customizable to your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesCons
Basecamp
- I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
- Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
- I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Marketing Director
Global Publishing, Inc.E-Learning, 11-50 employees
Infinity
- No webhook support (yet).
- No formula functions (yet).

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesLikelihood to Renew
Basecamp
Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesInfinity
No score
No answers yet
No answers on this topic
Usability
Basecamp
Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesInfinity
No score
No answers yet
No answers on this topic
Reliability and Availability
Basecamp
Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Developer & Designer
LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees
Infinity
No score
No answers yet
No answers on this topic
Support Rating
Basecamp
Basecamp 8.5
Based on 28 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Jemully MediaMarketing and Advertising, 1-10 employees
Infinity
Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesImplementation Rating
Basecamp
Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Marketing Content Manager | Social Media | Newsletter | Blog | White Papers
360trainingE-Learning, 201-500 employees
Infinity
No score
No answers yet
No answers on this topic
Alternatives Considered
Basecamp
I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.

Verified User
Professional in Product Management
E-Learning Company, 501-1000 employeesInfinity
These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesReturn on Investment
Basecamp
- We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
- We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
- I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
Curriculum Coordinator
GCFLearnFree.orgE-Learning, 11-50 employees
Infinity
- Saves time.
- Because of customization, it allows me to create different workflows depending on the project.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPricing Details
Basecamp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Basecamp Editions & Modules
Edition
Basecamp Personal | Free1 |
---|---|
Basecamp Business | $992 |
- Limited Capabilities
- Per Month [Unlimited Users]
Additional Pricing Details
—Infinity
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Infinity Editions & Modules
—