Basecamp vs Infinity | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 1008 reviews and ratings

Score 8.5 out of 10

Based on 6 reviews and ratings

Feature Rating Comparison

Basecamp

Infinity

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Basecamp

Infinity

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Ease of use meaning that non-technical users can be onboarded with minimal training required
Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
Good collaborative features to encourage adoption and management of end-to-end process on Basecamp

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Verified User

Director in Information Technology

Management Consulting Company, 11-50 employees

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Beautiful UI.
Really customizable to your needs.

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Cons

I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.

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Nicholas Kouvatsos

Marketing Director

Global Publishing, Inc.E-Learning, 11-50 employees

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No webhook support (yet).
No formula functions (yet).

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Likelihood to Renew

Basecamp 10.0

Based on 27 answers

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

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Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Usability

Basecamp 7.8

Based on 15 answers

Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

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Verified User

Professional in Marketing

Health, Wellness and Fitness Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Basecamp 10.0

Based on 6 answers

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

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Developer & Designer

LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Basecamp 8.5

Based on 28 answers

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

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Jemully MediaMarketing and Advertising, 1-10 employees

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Infinity 10.0

Based on 2 answers

Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Implementation Rating

Basecamp 7.7

Based on 4 answers

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)

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Marketing Content Manager | Social Media | Newsletter | Blog | White Papers

360trainingE-Learning, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.

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Verified User

Professional in Product Management

E-Learning Company, 501-1000 employees

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These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Return on Investment

We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.

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Jessica Meadows Rich

Curriculum Coordinator

GCFLearnFree.orgE-Learning, 11-50 employees

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Saves time.
Because of customization, it allows me to create different workflows depending on the project.

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Basecamp Editions & Modules

Edition

Basecamp Personal	Free¹
Basecamp Business	$99²

Limited Capabilities
Per Month [Unlimited Users]

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Infinity Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

Basecamp

Infinity

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