Basecamp vs. Infinity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.0 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Infinity
Score 8.3 out of 10
N/A
Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…
$3.75
per month per user
Pricing
BasecampInfinity
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Basic
$3.75
per month. Total $18.75/month billed annually per user
PRO
$6
per month. Total $30/month billed annually per user
ENTERPRISE
Contact Sales
Offerings
Pricing Offerings
BasecampInfinity
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details14-Day Money Back Guarantee
More Pricing Information
Features
BasecampInfinity
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
6.2
121 Ratings
19% below category average
Infinity
7.6
3 Ratings
1% above category average
Task Management7.6120 Ratings9.03 Ratings
Resource Management6.6101 Ratings8.62 Ratings
Gantt Charts2.141 Ratings00 Ratings
Scheduling5.796 Ratings00 Ratings
Workflow Automation5.971 Ratings00 Ratings
Team Collaboration7.8120 Ratings9.43 Ratings
Support for Agile Methodology4.950 Ratings8.01 Ratings
Support for Waterfall Methodology4.746 Ratings00 Ratings
Document Management7.9112 Ratings5.63 Ratings
Email integration5.998 Ratings00 Ratings
Mobile Access7.998 Ratings5.23 Ratings
Timesheet Tracking7.646 Ratings00 Ratings
Change request and Case Management5.856 Ratings00 Ratings
Budget and Expense Management7.040 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
41 Ratings
8% below category average
Infinity
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Best Alternatives
BasecampInfinity
Small Businesses
Avaza
Avaza
Score 9.7 out of 10
Avaza
Avaza
Score 9.7 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampInfinity
Likelihood to Recommend
8.0
(147 ratings)
8.2
(3 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
9.0
(17 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
9.0
(2 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampInfinity
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Infinity
Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Infinity
  • Beautiful UI.
  • Really customizable to your needs.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Infinity
  • batch move of selected items
  • Dashboard with tasks assignment across all boards
  • Mobile app experience
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Infinity
No answers on this topic
Usability
37 Signals
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
Read full review
Infinity
No answers on this topic
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Infinity
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Infinity
The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
Read full review
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
Read full review
Infinity
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Infinity
These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Read full review
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Infinity
  • We save thousands of dollars each year
  • We communicate in projects better
  • We have clear and straightforward sales funnels
Read full review
ScreenShots