Basecamp vs. Mailfence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.8 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$99
per month
Mailfence
Score 7.0 out of 10
N/A
Mailfence is a secure and private email collaboration suite that offers OpenPGP encryption. The solution includes a suite of features such as Mailfence Email, Documents, Calendar, and
$0
Pricing
BasecampMailfence
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
FREE
$0
Entry
$2.50
per user, per month
PRO
$7.50
per user, per month
ULTRA
$25
per user, per month
Offerings
Pricing Offerings
BasecampMailfence
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BasecampMailfence
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
5.7
118 Ratings
28% below category average
Mailfence
-
Ratings
Task Management6.9117 Ratings00 Ratings
Resource Management5.798 Ratings00 Ratings
Gantt Charts4.340 Ratings00 Ratings
Scheduling5.693 Ratings00 Ratings
Workflow Automation4.568 Ratings00 Ratings
Team Collaboration6.4117 Ratings00 Ratings
Support for Agile Methodology5.649 Ratings00 Ratings
Support for Waterfall Methodology5.145 Ratings00 Ratings
Document Management5.9109 Ratings00 Ratings
Email integration6.296 Ratings00 Ratings
Mobile Access6.495 Ratings00 Ratings
Timesheet Tracking4.744 Ratings00 Ratings
Change request and Case Management5.155 Ratings00 Ratings
Budget and Expense Management7.239 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
4% above category average
Mailfence
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.134 Ratings00 Ratings
Integration with accounting software7.927 Ratings00 Ratings
Best Alternatives
BasecampMailfence
Small Businesses
FunctionFox
FunctionFox
Score 8.5 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.3 out of 10
Webroot Advanced Email Encryption powered by Zix
Webroot Advanced Email Encryption powered by Zix
Score 8.5 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
DataMotion
DataMotion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampMailfence
Likelihood to Recommend
6.6
(143 ratings)
7.0
(1 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
7.8
(15 ratings)
-
(0 ratings)
Availability
10.0
(10 ratings)
-
(0 ratings)
Performance
7.3
(8 ratings)
-
(0 ratings)
Support Rating
8.6
(55 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(8 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampMailfence
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Mailfence
This is a great tool for any business that manages a high flow of emails and communications with both employees and also clients or customers. It is also a perfect tool if you manage private or delicate data that needs to be kept safe, like payment details of clients or business transactions with customers, especially if said customers are other big companies. This tool will make sure to have all the company's information and communications in a safe easy to use place
Read full review
Pros
Basecamp
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Mailfence
  • The contact book is easy to use and modify.
  • The calendar allows to share events with coworkers.
  • It encrypts information and keeps it safe.
Read full review
Cons
Basecamp
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Mailfence
  • The interface is too blank, it could be personalizable.
  • Fonts and size of text could have room to modification.
  • Accessing and sharing documents outside the tool is difficult.
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Likelihood to Renew
Basecamp
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Mailfence
No answers on this topic
Usability
Basecamp
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Mailfence
No answers on this topic
Reliability and Availability
Basecamp
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Mailfence
No answers on this topic
Support Rating
Basecamp
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Mailfence
No answers on this topic
Implementation Rating
Basecamp
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Mailfence
No answers on this topic
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Mailfence
No answers on this topic
Return on Investment
Basecamp
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Mailfence
  • It made communication inside the company fluid and easy
  • Less time checking various emails or looking for contact's email addresses means more time of productivity
  • Better organization means more fluid work productivity and better results with clients
Read full review
ScreenShots

Mailfence Screenshots

Screenshot of Mailfence EmailScreenshot of Mailfence DocumentsScreenshot of Mailfence CalendarScreenshot of Mailfence Contacts