What users are saying about
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Top Rated
1066 Ratings
1 Rating

Basecamp

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Top Rated
1066 Ratings
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Score 8.3 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

SocialPort

How does this platform improve the efficiency and productivity of my team?How much time should my team be spending in the platform each day?What is your history of deploying B2B sales technology and training?How does this integrate with my CRM?
Paul Allen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
SocialPort
Task Management
Basecamp
8.1
SocialPort
Resource Management
Basecamp
7.8
SocialPort
Gantt Charts
Basecamp
7.5
SocialPort
Scheduling
Basecamp
8.1
SocialPort
Workflow Automation
Basecamp
7.0
SocialPort
Team Collaboration
Basecamp
8.5
SocialPort
Support for Agile Methodology
Basecamp
7.5
SocialPort
Support for Waterfall Methodology
Basecamp
8.0
SocialPort
Document Management
Basecamp
7.9
SocialPort
Email integration
Basecamp
7.8
SocialPort
Mobile Access
Basecamp
8.4
SocialPort
Timesheet Tracking
Basecamp
7.3
SocialPort
Change request and Case Management
Basecamp
7.6
SocialPort
Budget and Expense Management
Basecamp
7.8
SocialPort

Professional Services Automation

Basecamp
7.7
SocialPort
Quotes/estimates
Basecamp
8.0
SocialPort
Invoicing
Basecamp
7.2
SocialPort
Project & financial reporting
Basecamp
7.9
SocialPort
Integration with accounting software
Basecamp
7.6
SocialPort

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

SocialPort

  • Expertise, Strategy & Training - They are true experts and have years of B2B sales technology deployment and training to offer.
  • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
  • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
  • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
Paul Allen | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

SocialPort

  • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
Paul Allen | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

SocialPort

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

SocialPort

No answers on this topic

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

SocialPort

  • Increase in pipeline and opportunities created
  • Increase quota retirement
  • Decreased the average "time to close"
Paul Allen | TrustRadius Reviewer

Screenshots

Basecamp

SocialPort

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

SocialPort

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SocialPort Editions & Modules

Additional Pricing Details
SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.

Rating Summary

Likelihood to Recommend

Basecamp
8.3
SocialPort
10.0

Likelihood to Renew

Basecamp
10.0
SocialPort

Usability

Basecamp
7.8
SocialPort

Reliability and Availability

Basecamp
10.0
SocialPort

Performance

Basecamp
7.3
SocialPort

Support Rating

Basecamp
8.4
SocialPort

Online Training

Basecamp
5.0
SocialPort

Implementation Rating

Basecamp
7.7
SocialPort

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