What users are saying about
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Top Rated
1066 Ratings
4 Ratings

Basecamp

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Top Rated
1066 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

TigerText

TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
TigerText
5.4
Task Management
Basecamp
8.1
TigerText
4.5
Resource Management
Basecamp
7.8
TigerText
Gantt Charts
Basecamp
7.5
TigerText
2.0
Scheduling
Basecamp
8.1
TigerText
5.0
Workflow Automation
Basecamp
7.0
TigerText
6.0
Team Collaboration
Basecamp
8.5
TigerText
Support for Agile Methodology
Basecamp
7.5
TigerText
Support for Waterfall Methodology
Basecamp
8.0
TigerText
Document Management
Basecamp
7.9
TigerText
Email integration
Basecamp
7.8
TigerText
Mobile Access
Basecamp
8.4
TigerText
9.0
Timesheet Tracking
Basecamp
7.3
TigerText
Change request and Case Management
Basecamp
7.6
TigerText
Budget and Expense Management
Basecamp
7.8
TigerText
Search
Basecamp
TigerText
7.0
Visual planning tools
Basecamp
TigerText
4.0

Professional Services Automation

Basecamp
7.7
TigerText
Quotes/estimates
Basecamp
8.0
TigerText
Invoicing
Basecamp
7.2
TigerText
Project & financial reporting
Basecamp
7.9
TigerText
Integration with accounting software
Basecamp
7.6
TigerText

Communication

Basecamp
TigerText
6.1
Chat
Basecamp
TigerText
8.0
Notifications
Basecamp
TigerText
8.0
Discussions
Basecamp
TigerText
8.0
Surveys
Basecamp
TigerText
3.0
Internal knowledgebase
Basecamp
TigerText
7.0
Integrates with GoToMeeting
Basecamp
TigerText
4.0
Integrates with Gmail and Google Hangouts
Basecamp
TigerText
5.0
Integrates with Outlook
Basecamp
TigerText
6.0

File Sharing & Management

Basecamp
TigerText
8.5
Versioning
Basecamp
TigerText
6.0
Video files
Basecamp
TigerText
8.0
Audio files
Basecamp
TigerText
8.0
Document collaboration
Basecamp
TigerText
10.0
Access control
Basecamp
TigerText
9.0
Advanced security features
Basecamp
TigerText
9.0
Integrates with Google Drive
Basecamp
TigerText
9.0
Device sync
Basecamp
TigerText
9.0

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

TigerText

  • The product works great on its own.
  • There is a free trail version that you can use to test if the product will work for your needs.
  • Installation is quite easy on the device as well.
Joshua Horne | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

TigerText

  • Tiger Text can be difficult to install
  • Not user friendly
  • Needs 2 apps on your phone to work
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

TigerText

TigerText 9.0
Based on 2 answers
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

TigerText

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

TigerText

This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.
Joshua Horne | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

TigerText

  • Helps to improve communication
  • Helps to maintain confidentiality
  • Helps to improve efficiency of communication
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

TigerText

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TigerText Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
TigerText
9.0

Likelihood to Renew

Basecamp
10.0
TigerText

Usability

Basecamp
7.8
TigerText

Reliability and Availability

Basecamp
10.0
TigerText

Performance

Basecamp
7.3
TigerText

Support Rating

Basecamp
8.4
TigerText
9.0

Online Training

Basecamp
5.0
TigerText

Implementation Rating

Basecamp
7.7
TigerText

Add comparison