BeInContact vs. Broadvoice
BeInContact vs. Broadvoice
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeInContact | N/A | BeInContact is a Cloud Contact Center Omnichannel platform. It is designed to be simple and intuitive in its use while being flexible and agile in its configuration. Features are included out of the box and can be activated at any time: ACD, IVR, AI, Call recording, Predictive dialer, and complete reports. Users can deploy the Customer Service solution in just a few days, without the need to wait for implementations that take whole months. After examining… | $38 per month per seat | |
Broadvoice | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 monthly, 12 or 36 months per seat |
BeInContact | Broadvoice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Pricing Based on 3 Year Terms | ||||||||||||||
More Pricing Information |
BeInContact | Broadvoice | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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BeInContact | Broadvoice | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Score 9.2 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Nextiva Score 9.2 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeInContact | Broadvoice | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (249 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (15 ratings) |
Usability | - (0 ratings) | 8.5 (13 ratings) |
Availability | - (0 ratings) | 8.6 (2 ratings) |
Performance | - (0 ratings) | 7.3 (2 ratings) |
Support Rating | - (0 ratings) | 8.5 (14 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 8.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.7 (7 ratings) |
Configurability | - (0 ratings) | 6.8 (2 ratings) |
Product Scalability | - (0 ratings) | 5.9 (2 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (2 ratings) |
BeInContact | Broadvoice | |
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Likelihood to Recommend | BeCloud Solutions No answers on this topic | Broadvoice |
Pros | BeCloud Solutions No answers on this topic | Broadvoice |
Cons | BeCloud Solutions No answers on this topic | Broadvoice |
Likelihood to Renew | BeCloud Solutions No answers on this topic | Broadvoice |
Usability | BeCloud Solutions No answers on this topic | Broadvoice |
Reliability and Availability | BeCloud Solutions No answers on this topic | Broadvoice |
Performance | BeCloud Solutions No answers on this topic | Broadvoice |
Support Rating | BeCloud Solutions No answers on this topic | Broadvoice |
In-Person Training | BeCloud Solutions No answers on this topic | Broadvoice |
Online Training | BeCloud Solutions No answers on this topic | Broadvoice |
Implementation Rating | BeCloud Solutions No answers on this topic | Broadvoice |
Alternatives Considered | BeCloud Solutions No answers on this topic | Broadvoice |
Contract Terms and Pricing Model | BeCloud Solutions No answers on this topic | Broadvoice |
Scalability | BeCloud Solutions No answers on this topic | Broadvoice |
Return on Investment | BeCloud Solutions No answers on this topic | Broadvoice |
ScreenShots | Broadvoice Screenshots |