Benchling vs. ProcessMaker

Benchling is especially well suited to groups or contexts where there are many users who do not have a coding background but need a seamless and structured approach to data. Benchling is particularly useful in cases where there are data flows from instruments and other devices where the data can be deposited in an automated fashion. It is likely less appropriate or useful to users who are just looking for a general data warehouse solution.

Incentivized

The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.

Incentivized

• Excellent easy to use and beautiful UI
• Great customer support and training
• Has no code ways of retrieving and depositing data

Incentivized

• User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
• The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
• Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.

Incentivized

• Some of the integrations can be a bit spotty so it depends on what kind of data source you are integrating
• Sometimes new users are not always aware of all the various functionality that Benchling has - can do better to provide more user awareness of more complex features

Incentivized

• Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.

Incentivized

We are happy with this product

Incentivized

I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.

Incentivized

Benchling was much more of a full stack solution and provide much more features that were relevant to the group. Airtable was more of a generic way to manage large amounts of data, but the complexity was still high for the types of data that would be need to be managed and there would need to be some workarounds. Overall Benchling was selected since it also had an electronic lab notebook feature which was very useful to associates in addition to its data workflows.

Incentivized

Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.

The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.

Incentivized

• It had a positive ROI in terms of reducing the amount of time spent on data movement and curation by associates
• It had a positive ROI in terms of increasing the number of insights from structured data
• It reduced the number of data entry and analysis errors by associates which led to a positive ROI in terms of efficiency and reducing time wasted by tracking down errors in data

Incentivized

• I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
• But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
• However, IE Browser is not well supported, somewhat let the user confuse.

Incentivized