BerniePortal vs. TriNet HR Plus

It’s way easier than other HR tools. It’s perfect for middle size company [with] 100-500 employees. It requires very [little] effort to perform all tasks. For salary calculation, it sometimes got stuck in the monthly calculation. Other than that it’s all perfect. It decreases a lot of time and allows us to manage other operations. So I would always recommend it over any other software.

Incentivized

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done

Incentivized

• Easy to compare current and past elections
• Centralizes all the documents relevant to benefit plans
• Site layout is minimal and easy to navigate

Incentivized

• Payroll services in all 50 states, including payroll tax filings
• Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
• Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
• Streamlined admin portal for People Ops professionals

• It needs little improvement in the leave management system. Employees need to add manually in order to request a leave.
• It’s interface is bit tricky.
• Attendance system is perfect but need some changes in its interface.

Incentivized

• Support doesn't exist once you are a customer
• Tax team has a 3-6 month response time
• Poor Menu/Navigation structure
• Fails to pay taxes on time, results in delinquency notices and fees
• Glitchy UI, sometimes you need to wait a day or two for a section to work again
• Feels like a perpetual beta product, nothing polished about it

We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.

Incentivized

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

Incentivized

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

Incentivized

Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past

Incentivized

Can't really say just because I would not know.

Incentivized

It went through successfully.

Incentivized

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

Incentivized

My organization uses ADP Workforce and Javelo in addition to BerniePortal for other aspects of resource management such as payroll, performance reviews, etc. BerniePortal stood out as our choice of platform for benefits enrollment due to its ease of use and ability to compare plans during the election process.

Incentivized

Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

Incentivized

• It increases team efficiency.
• It’s one of the best tool and it’s really cheap.
• It best for a company size 100-500 employees.

Incentivized

• California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.