35 Reviews and Ratings
71 Reviews and Ratings
BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.Incentivized
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you Incentivized
Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative functionAllows us to automate offboarding of a Google accountAllows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a timeAllows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.Incentivized
Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.The solutions engineers were extremely helpful, and easily reachable when issues would occur.Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.Incentivized
Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.More canned reports, although custom reports are available for you to build yourself.More onsite visits with customers if available, to be onsite and see what challenges are available first hand.Incentivized
I like the help center, but I think if it had more GUI tools, it could help new users.Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).I would like better know-how on how to create reports that will help our business.Incentivized
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.Incentivized
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.Incentivized
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.Incentivized
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.Incentivized
BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create Incentivized
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.Incentivized
I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.Incentivized
I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slowIt's SO much cheaper than Splunk that the time it takes to query information is well worth itIn the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without SumoIncentivized