Bettermode vs. Discourse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bettermode
Score 9.2 out of 10
N/A
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
Discourse
Score 9.1 out of 10
N/A
Discourse is an open-source community management and moderation product.N/A
Pricing
BettermodeDiscourse
Editions & Modules
Advanced
$599.00
per month
Enterprise
Contact us
No answers on this topic
Offerings
Pricing Offerings
BettermodeDiscourse
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
BettermodeDiscourse
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.2 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.2 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.2 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 8.2 out of 10
Enterprises
Khoros Communities
Khoros Communities
Score 8.5 out of 10
Khoros Communities
Khoros Communities
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BettermodeDiscourse
Likelihood to Recommend
8.0
(8 ratings)
8.9
(3 ratings)
Usability
9.1
(3 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BettermodeDiscourse
Likelihood to Recommend
Bettermode Inc
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
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Civilized Discourse Construction Kit, Inc.
[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
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Pros
Bettermode Inc
  • Straightforward setup and configuration
  • Embeddable widgets to add community experience directly inside the site
  • Cost effective compared to other products based on the available features
  • Dedicated and super responsive account managers
  • Relatively easy integration using the API
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Civilized Discourse Construction Kit, Inc.
  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
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Cons
Bettermode Inc
  • Terrible user experience (especially on mobile), way too overclutered
  • Restricted to Tribe's default layout
  • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
  • Looks pretty old and works rather slowly
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Civilized Discourse Construction Kit, Inc.
  • Some configuration UIs are difficult to follow
  • Not well-suited for managing workflows (grant management as an example)
  • Bulk operations across multiple threads either impossible or difficult to figure out
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Usability
Bettermode Inc
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
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Civilized Discourse Construction Kit, Inc.
No answers on this topic
Performance
Bettermode Inc
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
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Civilized Discourse Construction Kit, Inc.
No answers on this topic
Support Rating
Bettermode Inc
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
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Civilized Discourse Construction Kit, Inc.
No answers on this topic
Alternatives Considered
Bettermode Inc
It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
Read full review
Civilized Discourse Construction Kit, Inc.
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
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Return on Investment
Bettermode Inc
  • Better search presence via user-generated content.
  • Powerful customer engagement.
  • Self-service (deflecting support tickets).
  • Feedback collection.
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Civilized Discourse Construction Kit, Inc.
  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Read full review
ScreenShots

Bettermode Screenshots

Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.