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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bettermode

    Score9.2 out of 10
    N/ATribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.

    $599

    per month

    Discourse

    Score7 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Pricing
    BettermodeDiscourse
    Editions & Modules
    Advanced
    $599.00
    per month
    Enterprise
    Contact us
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BettermodeDiscourse
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BettermodeDiscourse
    Considered Both Products
    Bettermode Inc
    No answer on this topic
    Civilized Discourse Construction Kit Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Best Alternatives
    BettermodeDiscourse
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Higher Logic Vanilla
    Score5.5 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BettermodeDiscourse
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.9
    (3 ratings)
    Usability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BettermodeDiscourse
    Likelihood to Recommend
    Bettermode Inc
    During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Pros
    Bettermode Inc
    • Straightforward setup and configuration
    • Embeddable widgets to add community experience directly inside the site
    • Cost effective compared to other products based on the available features
    • Dedicated and super responsive account managers
    • Relatively easy integration using the API
    Read full review
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Cons
    Bettermode Inc
    • Terrible user experience (especially on mobile), way too overclutered
    • Restricted to Tribe's default layout
    • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
    • Looks pretty old and works rather slowly
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Usability
    Bettermode Inc
    Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
    Read full review
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Performance
    Bettermode Inc
    It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
    Read full review
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Support Rating
    Bettermode Inc
    The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
    Read full review
    Civilized Discourse Construction Kit Inc.
    No answers on this topic
    Alternatives Considered
    Bettermode Inc
    It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
    Read full review
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Return on Investment
    Bettermode Inc
    • Better search presence via user-generated content.
    • Powerful customer engagement.
    • Self-service (deflecting support tickets).
    • Feedback collection.
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    ScreenShots

    Bettermode Screenshots

    Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.