Likelihood to Recommend Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Read full review Rippling has been super useful in helping me plan out and allocate PTO and understand company holidays. It's super easy to visualize when and where my time off will be throughout the year, and it helps me stay organized. It's also super helpful for budgeting since I get a clear breakdown of how much I made, where it was allocated or invested, and how much was spent on taxes each pay period. I love reviewing and updating my payment plans at any time.
Read full review Pros When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database. Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code. Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels. Read full review Rippling Support is great at finding solutions to problems, whether you chat with a bot, read an article in the help section, or speak to an agent. Workflow Studio has been so helpful in automating so many of our Onboarding processes! Utilizing Reports helps so much in having a ton of specific information about each employee all in one place. Read full review Cons I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed. Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find. Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort. Read full review They don't have a way to add or remove new services outside of a full contract change. Their inventory management warehouse is helpful but doesn't allow for the shipment of devices between people; they are only shipped to the warehouse and then to another employee. Integration changes can require a complete setup to use the new integration vs having a migration option. Read full review Likelihood to Renew I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Read full review Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability Rippling is easy to use. There are one or two hiccups in the application that prevent me from rating it a 10. This is mostly a few parts of the application where you can't go back or exit a page to correct a setting and instead have to complete the section then delete or re-enter the correct information from the beginning.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
Read full review Anytime I have contacted customer service, whether it be our customer service representative or an agent with a specific department, my questions have been answered. I am so appreciative of the "check-ins" that our customer service rep provides to make sure that everything we are using with Rippling is still functioning properly and meeting our needs.
Read full review Alternatives Considered I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
Read full review Rippling
Cloud-based: Easy access and scalability. Focus: Core HR functions like payroll, benefits, and time off. User-friendly: Intuitive interface for all experience levels.Ideal: Small and medium businesses seeking efficient HR management. TriNet PEO (Professional Employer Organization): Handles all HR functions, including compliance and risk management. Wider range of services: Includes legal, tax, and insurance expertise.More expensive: Higher cost than Rippling due to comprehensive services. Higher cost than Rippling due to comprehensive services.Better suited: Larger businesses needing full-service HR support. Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment We moved to Big Biller from a home grown system and there is no comparison. Big Biller helps me keep track of all my candidates and clients and job order projects. Read full review Time is money, so saving lots of time in the every day, repeated tasks is saving us tons of overheard every week. Great clarity in our reporting is also key to tactical and strategic decision making regarding turnover and retention issues. Open enrollment for 2024 has been exceptionally smooth because of Rippling and the support team that we have access to. Read full review ScreenShots