BigCommerce vs. Elastic Path

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 8.0 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$29.95
per month
Elastic Path
Score 8.0 out of 10
N/A
Elastic Path is a privately held company that provides an enterprise level Java ecommerce platform. It is meant to integrate with many commonly used content management systems, like Adobe Marketing Cloud, OpenText, and Hippo.N/A
Pricing
BigCommerceElastic Path
Editions & Modules
Standard
$29.95
per month
Plus
$79.95
per month*
Pro
$299.95
per month*
Enterprise
Custom
per month
No answers on this topic
Offerings
Pricing Offerings
BigCommerceElastic Path
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*if paid annually
More Pricing Information
Features
BigCommerceElastic Path
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.4
411 Ratings
4% below category average
Elastic Path
7.6
1 Ratings
1% below category average
Product catalog & listings7.8407 Ratings7.01 Ratings
Product management7.6404 Ratings5.01 Ratings
Bulk product upload7.6306 Ratings6.01 Ratings
Branding7.4356 Ratings7.01 Ratings
Mobile storefront7.5395 Ratings7.01 Ratings
Product variations7.3382 Ratings8.01 Ratings
Website integration7.5337 Ratings10.01 Ratings
Visual customization7.2398 Ratings10.01 Ratings
CMS6.9293 Ratings8.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.6
397 Ratings
1% above category average
Elastic Path
7.0
1 Ratings
7% below category average
Abandoned cart recovery7.6355 Ratings7.01 Ratings
Checkout user experience7.7392 Ratings7.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
8.0
393 Ratings
4% below category average
Elastic Path
8.0
1 Ratings
4% below category average
eCommerce security8.0393 Ratings8.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.1
398 Ratings
6% below category average
Elastic Path
9.7
1 Ratings
25% above category average
Promotions & discounts7.6375 Ratings9.01 Ratings
Personalized recommendations6.6312 Ratings10.01 Ratings
SEO7.1370 Ratings10.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.5
403 Ratings
3% below category average
Elastic Path
8.4
1 Ratings
8% above category average
Multi-site management8.0180 Ratings9.01 Ratings
Order processing7.6382 Ratings9.01 Ratings
Inventory management7.6338 Ratings7.01 Ratings
Shipping6.9343 Ratings8.01 Ratings
Custom functionality7.3339 Ratings9.01 Ratings
Best Alternatives
BigCommerceElastic Path
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceElastic Path
Likelihood to Recommend
7.8
(430 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.9
(50 ratings)
7.0
(1 ratings)
Usability
8.7
(24 ratings)
-
(0 ratings)
Availability
9.1
(6 ratings)
-
(0 ratings)
Performance
9.1
(6 ratings)
-
(0 ratings)
Support Rating
9.0
(47 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
8.5
(24 ratings)
-
(0 ratings)
Configurability
6.9
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
7.6
(336 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BigCommerceElastic Path
Likelihood to Recommend
BigCommerce
We have found BigCommerce is great for stores of all sizes and is relatively quick to get a basic store to market. There is plenty built into the platform by default, although, some of the features favour the US market and others don't quite work. Product filtering should be included in all but the most basic level, there are apps that can do this but that adds bloat and can cost as much as you pay for BC in the first place. Many of the apps are overpriced for adding some really basic functionality which could easily be included and again each app you add slows down the platform and lowers the store's performance
Read full review
Elastic Path
Elastic path is a cost-effectively product which bring the advanced capabilities to enable business to drive a better customer experience. The ecommerce solution is very clean and it is built heavily using open source tools.Elastic path ecommerce is definitely a strong competitor which would fit for any retailers / telco's .
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Pros
BigCommerce
  • They have a great WYSIWYG interface for creating webpage content.
  • The software allows us to create multiple pack sizes, using different units of measure, for any or all of our products.
  • It is very easy to add product categories, manipulate the top-level menu headings, and swap out graphic elements.
Read full review
Elastic Path
  • Easy for non-Java programmers to understand
  • Comes with a lot of built-in functionality
Read full review
Cons
BigCommerce
  • Notifications - once you read, it would be nice if they could be marked as "read".
  • The discount codes, it would be nice if there were more options to choose from for narrowing down specifics for uses and maximum discount on dollar amounts.
  • Ability to make more fields mandatory at checkout.
Read full review
Elastic Path
  • Product management tool should be assesible over web.
  • Versioning of catalog items would a nice feature to have.
Read full review
Likelihood to Renew
BigCommerce
We are really very likely to renew our use of BigCommerce. The reason I chose 9 instead of 10 is simply because of the hiccups we are running into with our POS. BigCommerce is excellent, but we may even want to take a step further and get into and ERP that can take care of everything. Since we are a brick & mortar store first, and eCommerce second, our POS is very important to our day to day operations
Read full review
Elastic Path
Team now has skill using Elastic Path
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Usability
BigCommerce
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
Elastic Path
No answers on this topic
Reliability and Availability
BigCommerce
Exceptional up time, free 24/7 customer service - and they are in the USA and actually speak English and can solve any problem! They are great to work with. Always easy to call in and get help.
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Elastic Path
No answers on this topic
Performance
BigCommerce
All reporting is online and in real time, you can run comparisons, customer data, tax reports with just a click. No waiting. Export customers or inventory easily and update/re-import with another click
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Elastic Path
No answers on this topic
Support Rating
BigCommerce
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
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Elastic Path
No answers on this topic
Online Training
BigCommerce
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
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Elastic Path
No answers on this topic
Implementation Rating
BigCommerce
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
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Elastic Path
No answers on this topic
Alternatives Considered
BigCommerce
We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
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Elastic Path
As a system integrator here are my thoughts -- Elastic path is one of best ecommerce tools, which would fit any retailer/ telcos business needs. The software architecture is well thought through and it is built with open source tools, the Ecommerce application is easily extensible and it enables clients to get there E-commerce application in less time. We have evaluated other products like ATG ecommerce, WCS, Magento. Elastic path is definitely a briliant ecommerce product which I would recommend to any clients.
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Scalability
BigCommerce
Very easy to upgrade plans based on growth. Onboarding is fairly easy; however, it's a real pain for developers that the store owner has to add all the themes/apps or basically anything that costs money. It's hard to walk less tech-savvy people through this.
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Elastic Path
No answers on this topic
Return on Investment
BigCommerce
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
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Elastic Path
  • The positive impact was quick development time
Read full review
ScreenShots

BigCommerce Screenshots

Screenshot of Enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of Our industry-leading integration will let you list your products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of Easily customize the look and feel of your storefront.