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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    SAP Ariba

    Score7.9 out of 10
    N/AWith advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
    Pricing
    BigCommerceSAP Ariba
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommerceSAP Ariba
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Features
    BigCommerceSAP Ariba
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and SAP Ariba
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    SAP Ariba
    -
    Ratings
    Product catalog & listings7.3447 Ratings00 Ratings
    Product management7.1444 Ratings00 Ratings
    Bulk product upload6.8343 Ratings00 Ratings
    Branding6.9393 Ratings00 Ratings
    Mobile storefront7.2433 Ratings00 Ratings
    Product variations6.4420 Ratings00 Ratings
    Website integration7.2373 Ratings00 Ratings
    Visual customization6.6436 Ratings00 Ratings
    CMS6.1325 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and SAP Ariba
    Feature
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    SAP Ariba
    -
    Ratings
    Abandoned cart recovery7.0392 Ratings00 Ratings
    Checkout user experience7.0431 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and SAP Ariba
    Feature
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    SAP Ariba
    -
    Ratings
    eCommerce security7.4431 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and SAP Ariba
    Feature
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    SAP Ariba
    -
    Ratings
    Promotions & discounts7.1413 Ratings00 Ratings
    Personalized recommendations6.3344 Ratings00 Ratings
    SEO7.2407 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and SAP Ariba
    Feature
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    SAP Ariba
    -
    Ratings
    Multi-site management7.9213 Ratings00 Ratings
    Order processing7.9421 Ratings00 Ratings
    Inventory management7.6374 Ratings00 Ratings
    Shipping6.5382 Ratings00 Ratings
    Custom functionality6.0377 Ratings00 Ratings
    Best Alternatives
    BigCommerceSAP Ariba
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceSAP Ariba
    Likelihood to Recommend
    7.4
    (470 ratings)
    7.8
    (246 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    8.1
    (9 ratings)
    Usability
    10.0
    (28 ratings)
    7.7
    (198 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    5.5
    (21 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (15 ratings)
    7.3
    (1 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceSAP Ariba
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
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    SAP
    If asked about SAP Ariba, I think I am likely to tell a colleague that A specific scenario would be to use SAP Ariba with an Agent to migrate the legacy contracts when a company has rolled out from scratch.
    Incentivized
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
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    SAP
    • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
    • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
    • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
    Incentivized
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    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    SAP
    • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
    • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
    • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
    • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
    Incentivized
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    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
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    SAP
    User Satisfaction: The end user are at times not very happy with the solution. Return on Investment (ROI): SAP Ariba delivered measurable benefits in terms of cost savings, efficiency. Integration Capabilities: The system is easy to integrate with backend SAP ERP system. Support from Ariba team is a bit sluggish in terms of Service Requests
    Incentivized
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    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
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    SAP
    Feel that over the years, there has been good improvement, and it seems like going in the right direction. All procurement activities — sourcing, contracting, invoicing — are managed in one place, reducing the need to switch between multiple systems. Users can easily track purchase orders, supplier responses, and invoice status, which adds clarity and accountability. The supplier-facing side is well-structured, allowing vendors to upload documents, view transactions, and communicate within the same interface.
    Incentivized
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    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
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    SAP
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
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    SAP
    Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
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    SAP
    No answers on this topic
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
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    SAP
    It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
    Incentivized
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    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
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    SAP
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
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    SAP
    • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
    • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
    • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
    • It is an excellent tool and just what are business required and could afford.
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.

    SAP Ariba Screenshots

    Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.