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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    BIGContactsSalesflare
    Editions & Modules
    Business Plan
    $9.99
    per month per user
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    BIGContactsSalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual billing discounts are available.
    More Pricing Information
    Community Pulse
    BIGContactsSalesflare
    Considered Both Products
    ProProfs
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    BIGContactsSalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.6
    7 Ratings
    20% above category average
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management9.87 Ratings9.616 Ratings
    Workflow management9.57 Ratings9.217 Ratings
    Territory management9.46 Ratings5.12 Ratings
    Opportunity management9.47 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.57 Ratings10.017 Ratings
    Contract management9.67 Ratings10.01 Ratings
    Quote & order management9.76 Ratings6.12 Ratings
    Interaction tracking9.75 Ratings8.615 Ratings
    Channel / partner relationship management9.75 Ratings9.310 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.7
    7 Ratings
    23% above category average
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management9.86 Ratings9.01 Ratings
    Call center management9.56 Ratings7.01 Ratings
    Help desk management9.86 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.5
    6 Ratings
    21% above category average
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management9.76 Ratings9.415 Ratings
    Email marketing9.36 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.9
    6 Ratings
    25% above category average
    Salesflare
    8.4
    15 Ratings
    9% above category average
    Task management10.06 Ratings8.715 Ratings
    Billing and invoicing management9.86 Ratings8.01 Ratings
    Reporting9.96 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.5
    4 Ratings
    22% above category average
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Forecasting9.34 Ratings8.813 Ratings
    Pipeline visualization9.64 Ratings10.016 Ratings
    Customizable reports9.74 Ratings8.714 Ratings
    Customization
    Comparison of Customization features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.3
    4 Ratings
    20% above category average
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields10.04 Ratings10.015 Ratings
    Custom objects9.44 Ratings10.02 Ratings
    Scripting environment9.04 Ratings00 Ratings
    API for custom integration8.74 Ratings6.812 Ratings
    Security
    Comparison of Security features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.8
    3 Ratings
    15% above category average
    Salesflare
    8.4
    14 Ratings
    0% above category average
    Single sign-on capability9.53 Ratings8.310 Ratings
    Role-based user permissions10.03 Ratings8.513 Ratings
    Social CRM
    Comparison of Social CRM features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.7
    3 Ratings
    25% above category average
    Salesflare
    6.9
    10 Ratings
    9% below category average
    Social data10.03 Ratings6.910 Ratings
    Social engagement9.53 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.0
    3 Ratings
    18% above category average
    Salesflare
    8.8
    11 Ratings
    15% above category average
    Marketing automation8.53 Ratings8.611 Ratings
    Compensation management9.53 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of BIGContacts and Salesflare
    Feature
    BIGContacts
    9.5
    3 Ratings
    22% above category average
    Salesflare
    9.1
    15 Ratings
    18% above category average
    Mobile access9.53 Ratings9.115 Ratings
    Best Alternatives
    BIGContactsSalesflare
    Small Businesses
    Salesflare
    Score10 out of 10
    Less Annoying CRM
    Score9.9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BIGContactsSalesflare
    Likelihood to Recommend
    9.6
    (10 ratings)
    10.0
    (17 ratings)
    Usability
    9.4
    (9 ratings)
    9.3
    (15 ratings)
    Support Rating
    9.4
    (9 ratings)
    9.0
    (9 ratings)
    User Testimonials
    BIGContactsSalesflare
    Likelihood to Recommend
    ProProfs
    BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    ProProfs
    • easy to track the performance of email campaigns with the help of detailed reports and analytics
    • BigContacts also allows us to define custom triggers for delivering emails
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    ProProfs
    • There have been some issues with the speed of the software after the upgrade.
    • Looking up contacts could be made easier.
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Usability
    ProProfs
    BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
    Read full review
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    ProProfs
    . By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    ProProfs
    As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Return on Investment
    ProProfs
    • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.