Bigin by Zoho CRM vs. Salesboom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.0 out of 10
N/A
Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.
$9
per month
Salesboom
Score 8.5 out of 10
N/A
Salesboom is a cloud-deployed customer relationship management (CRM) software with integrations into Microsoft Outlook and QuickBooks.N/A
Pricing
Bigin by Zoho CRMSalesboom
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMSalesboom
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMSalesboom
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
7 Ratings
2% above category average
Salesboom
8.4
2 Ratings
6% above category average
Customer data management / contact management8.57 Ratings9.12 Ratings
Workflow management7.67 Ratings8.22 Ratings
Opportunity management8.66 Ratings9.12 Ratings
Integration with email client (e.g., Outlook or Gmail)7.77 Ratings7.92 Ratings
Interaction tracking7.97 Ratings9.12 Ratings
Territory management00 Ratings7.92 Ratings
Contract management00 Ratings7.31 Ratings
Quote & order management00 Ratings9.12 Ratings
Channel / partner relationship management00 Ratings7.62 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
7.0
7 Ratings
11% below category average
Salesboom
9.1
2 Ratings
15% above category average
Lead management7.87 Ratings9.12 Ratings
Email marketing6.37 Ratings9.12 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
6.9
7 Ratings
12% below category average
Salesboom
9.0
2 Ratings
15% above category average
Task management6.97 Ratings9.12 Ratings
Billing and invoicing management00 Ratings8.82 Ratings
Reporting00 Ratings9.12 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
7.4
7 Ratings
4% below category average
Salesboom
8.9
2 Ratings
14% above category average
Pipeline visualization7.97 Ratings8.82 Ratings
Customizable reports6.97 Ratings8.82 Ratings
Forecasting00 Ratings9.12 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
7.1
7 Ratings
10% below category average
Salesboom
8.6
2 Ratings
10% above category average
Custom fields7.17 Ratings9.12 Ratings
Custom objects00 Ratings8.82 Ratings
Scripting environment00 Ratings7.31 Ratings
API for custom integration00 Ratings9.11 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.3
7 Ratings
2% below category average
Salesboom
8.2
1 Ratings
3% below category average
Single sign-on capability8.75 Ratings7.31 Ratings
Role-based user permissions8.07 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.6
7 Ratings
12% below category average
Salesboom
8.0
2 Ratings
7% above category average
Social data6.57 Ratings8.22 Ratings
Social engagement6.77 Ratings7.92 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
6 Ratings
8% above category average
Salesboom
8.6
1 Ratings
15% above category average
Marketing automation8.06 Ratings9.11 Ratings
Compensation management00 Ratings8.21 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
9.0
7 Ratings
17% above category average
Salesboom
7.3
2 Ratings
4% below category average
Mobile access9.07 Ratings7.32 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Salesboom
7.5
2 Ratings
3% below category average
Case management00 Ratings7.92 Ratings
Call center management00 Ratings7.31 Ratings
Help desk management00 Ratings7.32 Ratings
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User Ratings
Bigin by Zoho CRMSalesboom
Likelihood to Recommend
8.1
(7 ratings)
8.5
(2 ratings)
Usability
7.8
(7 ratings)
-
(0 ratings)
Support Rating
7.1
(7 ratings)
8.2
(2 ratings)
User Testimonials
Bigin by Zoho CRMSalesboom
Likelihood to Recommend
Zoho Corporation
Because Bigin by Zoho CRM focuses more on individualized customer interactions and join that result in relationship prospect growth and sales, it is a good fit for smaller companies of all stripes. It provides you with a taste of Zoho's mass CRM as well. The beginning of your CRM journey
Read full review
Salesboom.com
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Read full review
Pros
Zoho Corporation
  • Easy to use and operate as there are not "23 million" options, but still powerful.
  • Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
  • Allows deals pipelines with fully customisable stages.
Read full review
Salesboom.com
  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Read full review
Cons
Zoho Corporation
  • Making adjustments to some of the templates or template options are tough.
  • The ability to reach customer service can be challenging at time as it is mostly international support.
Read full review
Salesboom.com
  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Read full review
Usability
Zoho Corporation
A solid 8 from my perspective, a tool all small businesses should try out before venturing into the world of larger CRM solutions as this gives you the best entry point into the CRM solution world with ideas about all the modules that are required the most. It can be made a bit more intermediate user friendly by adding a bit more mass approach style features
Read full review
Salesboom.com
No answers on this topic
Support Rating
Zoho Corporation
Support team is much knowledgeable and was user friendly. Every querry put before them was resolved in the required time frame.
Read full review
Salesboom.com
We have a dedicated account manager and support. Whenever we need help we get it.
Read full review
Alternatives Considered
Zoho Corporation
Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
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Salesboom.com
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
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Return on Investment
Zoho Corporation
  • The lead conversion right from prospects to revenue generation has increased in our organization.
  • Previously the conversion rate was around 40%, now the efficiency has increased.
Read full review
Salesboom.com
  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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