Bigin by Zoho CRM vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 7.9 out of 10
N/A
Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.
$9
per month
zigihub
Score 6.2 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Bigin by Zoho CRMzigihub
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMzigihub
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMzigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
7 Ratings
2% above category average
zigihub
7.3
2 Ratings
8% below category average
Customer data management / contact management8.57 Ratings8.02 Ratings
Workflow management7.67 Ratings8.02 Ratings
Opportunity management8.66 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)7.87 Ratings3.02 Ratings
Interaction tracking7.97 Ratings8.02 Ratings
Territory management00 Ratings6.02 Ratings
Contract management00 Ratings8.02 Ratings
Quote & order management00 Ratings8.21 Ratings
Channel / partner relationship management00 Ratings9.11 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
7.1
7 Ratings
10% below category average
zigihub
8.0
2 Ratings
2% above category average
Lead management7.87 Ratings8.02 Ratings
Email marketing6.37 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
6.9
7 Ratings
12% below category average
zigihub
7.4
2 Ratings
5% below category average
Task management6.97 Ratings6.02 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
Reporting00 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
7.4
7 Ratings
4% below category average
zigihub
7.0
2 Ratings
10% below category average
Pipeline visualization7.97 Ratings7.02 Ratings
Customizable reports6.97 Ratings8.02 Ratings
Forecasting00 Ratings6.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
7.1
7 Ratings
10% below category average
zigihub
5.8
2 Ratings
30% below category average
Custom fields7.17 Ratings8.02 Ratings
Custom objects00 Ratings6.02 Ratings
Scripting environment00 Ratings6.41 Ratings
API for custom integration00 Ratings3.02 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.3
7 Ratings
2% below category average
zigihub
8.5
2 Ratings
1% above category average
Single sign-on capability8.75 Ratings8.02 Ratings
Role-based user permissions8.07 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.6
7 Ratings
12% below category average
zigihub
9.1
1 Ratings
20% above category average
Social data6.57 Ratings9.11 Ratings
Social engagement6.77 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
6 Ratings
8% above category average
zigihub
6.5
2 Ratings
13% below category average
Marketing automation8.06 Ratings4.02 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
9.0
7 Ratings
17% above category average
zigihub
4.0
2 Ratings
62% below category average
Mobile access9.07 Ratings4.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
zigihub
7.0
2 Ratings
10% below category average
Case management00 Ratings7.02 Ratings
Call center management00 Ratings7.02 Ratings
Help desk management00 Ratings7.02 Ratings
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Bigin by Zoho CRMzigihub
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User Ratings
Bigin by Zoho CRMzigihub
Likelihood to Recommend
8.1
(7 ratings)
6.0
(2 ratings)
Usability
7.8
(7 ratings)
6.0
(1 ratings)
Support Rating
7.1
(7 ratings)
8.0
(1 ratings)
User Testimonials
Bigin by Zoho CRMzigihub
Likelihood to Recommend
Zoho Corporation
Because Bigin by Zoho CRM focuses more on individualized customer interactions and join that result in relationship prospect growth and sales, it is a good fit for smaller companies of all stripes. It provides you with a taste of Zoho's mass CRM as well. The beginning of your CRM journey
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zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
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Pros
Zoho Corporation
  • Easy to use and operate as there are not "23 million" options, but still powerful.
  • Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
  • Allows deals pipelines with fully customisable stages.
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zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
Zoho Corporation
  • Making adjustments to some of the templates or template options are tough.
  • The ability to reach customer service can be challenging at time as it is mostly international support.
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zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Usability
Zoho Corporation
A solid 8 from my perspective, a tool all small businesses should try out before venturing into the world of larger CRM solutions as this gives you the best entry point into the CRM solution world with ideas about all the modules that are required the most. It can be made a bit more intermediate user friendly by adding a bit more mass approach style features
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zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
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Support Rating
Zoho Corporation
Support team is much knowledgeable and was user friendly. Every querry put before them was resolved in the required time frame.
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zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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Alternatives Considered
Zoho Corporation
Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
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zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
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Return on Investment
Zoho Corporation
  • The lead conversion right from prospects to revenue generation has increased in our organization.
  • Previously the conversion rate was around 40%, now the efficiency has increased.
Read full review
zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
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ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.