BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Quadient Accounts Payable
Score 7.1 out of 10
N/A
Quadient Accounts Payable by Beanworks is an accounts payable solution that uses custom rules to automate and show every step of an organization's AP workflow, and is used to route POs, invoices, and payment approvals.
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
Use it when you have a small workforce or handle most tasks alone. It's an ecosystem of relationships, and explaining the relationships between components can be hard for others. Like approval channels setup and how it affects invoice coding for approval. Better to separate these aspects between the admin and the clerk. Incredibly helpful in evaluating your workload and planning weekly check runs. Allows you to see far ahead what's coming down the pipeline and course-correct as appropriate. Seamless sync with QuickBooks. Great customer service, always responding promptly and on point.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
I wish the export function allowed more options for the posting date of invoices. All invoices have the same posting date once they reach Sage 300, but this must be changed when they reach the transaction file. We should have the option of using the invoice date as the posting date or a selected date.
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
It's a fairly simple and easy to understand product. it is very intuitive. we were able to have our entire staff up and running within a week of our go live date with limited training required. Once everyone learned how to use it, there hasn't been any questions or errors. the layout is logical and the filtering options are quick and easy to use
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
More detailed and better for larger organizations. Quickbooks works well for a small business but wouldn't want to use it for our size of an organization. Quadient Accounts Payable keeps things simple even with multiple programs in our organization and hundreds of invoices to work through and organize. Better at scale.
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
