Bigtincan vs. Scratchpad

Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.

Frankly, if I can do something in Scratchpad instead of Salesforce, I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface. Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than Salesforce. But it interacts w/ SF, which is great!

Incentivized

• Allows the entire org to have the most up to date content.
• Can easily navigate through the interface to find what content I'm looking for.

Incentivized

• Scratchpad notes are super easy to use and link to Salesforce Opportunities.
• Allows you to update all the necessary Salesforce opportunity fields without going into Salesforce.
• Easy to use Task manager that helps you stay on track through the day.
• Extremely easy to use and their CS team is always willing to provide training and help.

Incentivized

• Does not work well for individuals that are hands on/kinesthetic learners
• The quizzes at the end of each section are troublesome and can repeat the same info
• Sometimes notifications for due dates are not sent out in regard to assigned training sessions

Incentivized

• When pulling in Salesforce reports, it doesn't have full ability to do grouping/sorting.
• When looking at pipeline view there's not an ability to expand the default view to see more than 5 people per group.
• It'd be nice if comments would go as a task rather than a buzz.

Incentivized

Great functionality and a great intuitive tool

No issues thus far

Incentivized

Mobile friendly and ease of setup/development of material allowed our organization to add and refine information provided in the app without any technical assistance or need to hire a development firm to conduct the chances we sought. The ability to share information externally with privacy controls similar to Box allows our work force to safely guard information without inhibiting collaboration with external partners.

Incentivized

It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and effort.

Incentivized

• Allowed our reps to increase their average time spent with customers
• Decreased the amount of time to pull together presentations for customer meetings
• Decreased the amount of time our marketers are 'sales support'. Specifically around the time needed to locate materials for the sales teams.

Incentivized

• I save many hours a week using Scratchpad to simply manage my tasks.
• I no longer waste time waiting for SFDC to load.
• I can easily create opps, adjust the pipeline, and check to see if someone is already prospecting into an account.

Incentivized