Bigtincan - growing fast and adjusting along the way!
Updated June 27, 2018
Bigtincan - growing fast and adjusting along the way!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bigtincan
We currently use Bigtincan as our Sales and Marketing Enablement platform, specifically around content storage and delivery. It is being used by several departments across the organization, but not all of the organization.
It serves as a one-stop for content storage where our sales teams can search for content, create content packs of different materials to present to customers, share directly from the app and access content offline when there is no access to wi-fi. We also utilize with our marketing teams to see which content is being used by the sales team, shared with customers and ultimately opened by the customers.
It serves as a one-stop for content storage where our sales teams can search for content, create content packs of different materials to present to customers, share directly from the app and access content offline when there is no access to wi-fi. We also utilize with our marketing teams to see which content is being used by the sales team, shared with customers and ultimately opened by the customers.
- Offline capability
- Customer service
- Sharing directly from the app
- There is some functionality that is missing when it comes to being able to utilize file level detail. The structure is based on a folder level organization so there is no way to tag specific files.
- Their reporting capabilities are not super user friendly but this is made up by the customer success team.
- Allowed our reps to increase their average time spent with customers
- Decreased the amount of time to pull together presentations for customer meetings
- Decreased the amount of time our marketers are 'sales support'. Specifically around the time needed to locate materials for the sales teams.