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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Billtrust

    Score8.7 out of 10
    N/AThe Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A

    NMI Payment Gateway

    Score9 out of 10
    N/AThe NMI Payment gateway, from NMI or Network Merchants headquartered in Schaumberg, is a presented as a solution to unify all points of commerce and deliver a singular customer view and payment experience across every channel — ecommerce, retail, mobile, or unattended transactions.N/A
    Pricing
    BILLBilltrustNMI Payment Gateway
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BILLBilltrustNMI Payment Gateway
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    BILLBilltrustNMI Payment Gateway
    Considered Multiple Products
    BILL
    No answer on this topic
    Billtrust
    No answer on this topic
    Network Merchants, LLC (NMI)
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    No answers on this topic
    No answers on this topic
    Features
    BILLBilltrustNMI Payment Gateway
    Payment Management
    Comparison of Payment Management features of BILL and Billtrust and NMI Payment Gateway
    Feature
    BILL
    7.9
    8 Ratings
    3% above category average
    Billtrust
    -
    Ratings
    NMI Payment Gateway
    -
    Ratings
    Customizable Approval Policies8.06 Ratings00 Ratings00 Ratings
    Financial Document Management7.68 Ratings00 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings00 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings00 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings00 Ratings00 Ratings
    Advanced OCR7.54 Ratings00 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings00 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and Billtrust and NMI Payment Gateway
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    Billtrust
    -
    Ratings
    NMI Payment Gateway
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings00 Ratings
    Tax Form Preparation7.02 Ratings00 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of BILL and Billtrust and NMI Payment Gateway
    Feature
    BILL
    -
    Ratings
    Billtrust
    -
    Ratings
    NMI Payment Gateway
    9.2
    1 Ratings
    22% above category average
    Fraud Detection00 Ratings00 Ratings6.01 Ratings
    API or SDK00 Ratings00 Ratings10.01 Ratings
    Recurring Payment Support00 Ratings00 Ratings9.01 Ratings
    Billing and Invoicing Support00 Ratings00 Ratings10.01 Ratings
    Global Support00 Ratings00 Ratings10.01 Ratings
    Payment Form Acceptance00 Ratings00 Ratings10.01 Ratings
    Best Alternatives
    BILLBilltrustNMI Payment Gateway
    Small Businesses
    Tipalti
    Score7.7 out of 10
    No answers on this topic
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BILLBilltrustNMI Payment Gateway
    Likelihood to Recommend
    7.9
    (68 ratings)
    7.0
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    10.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLBilltrustNMI Payment Gateway
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Billtrust
    For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    NMI Payment Gateway is well suited for any company looking to receive payments via the mayor's credit cards and recurring payments, it will get the job done easily and painlessly. Capturing manual payments is also an option does well. You might want to think about adding a security platform on top of what NMI offers.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Billtrust
    • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
    • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • payment process
    • reporting
    • user management
    • uptime
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Billtrust
    • Search feature of PO or invoice #, etc. when logged in as the dealer.
    • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
    • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • complexity of fraud rules
    • proactive screening instead of reactive
    • Look of the UI
    Incentivized
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Billtrust
    We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Billtrust
    Not too busy or elaborate, able to quickly log in & start using right away
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Billtrust
    No answers on this topic
    Network Merchants, LLC (NMI)
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Billtrust
    No answers on this topic
    Network Merchants, LLC (NMI)
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Billtrust
    We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Billtrust
    No answers on this topic
    Network Merchants, LLC (NMI)
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Billtrust
    I was not here for the implementation
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Billtrust
    For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    It is good, it might not be the best with the main features but has all it needs to perform well and keep it running with ease. It is one of the main payment gateways that our eCommerce has. In today's ecosystem, several are needed and without a doubt, this one is one that can be managed easily and without lots of development.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Billtrust
    No answers on this topic
    Network Merchants, LLC (NMI)
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Billtrust
    No answers on this topic
    Network Merchants, LLC (NMI)
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Billtrust
    • 10 day reduction in our DSO resulting in increased cash flow
    • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
    • Increased payment application by batching payment types by day into one file
    • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    • Good price structre
    • Good stability
    • Easy to mantain
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.