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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    Square Invoices

    Score9.2 out of 10
    N/ASquare Invoices is a software invoicing solution from Square headquartered in San Francisco, California.N/A
    Pricing
    BILLSquare Invoices
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    BILLSquare Invoices
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BILLSquare Invoices
    Considered Both Products
    BILL
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    BILLSquare Invoices
    Payment Management
    Comparison of Payment Management features of BILL and Square Invoices
    Feature
    BILL
    7.9
    8 Ratings
    3% above category average
    Square Invoices
    -
    Ratings
    Customizable Approval Policies8.06 Ratings00 Ratings
    Financial Document Management7.68 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings00 Ratings
    Advanced OCR7.54 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and Square Invoices
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    Square Invoices
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings
    Tax Form Preparation7.02 Ratings00 Ratings
    Best Alternatives
    BILLSquare Invoices
    Small Businesses
    Tipalti
    Score7.7 out of 10
    Zoho Invoice
    Score9.5 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Yooz
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BILLSquare Invoices
    Likelihood to Recommend
    7.9
    (68 ratings)
    9.1
    (7 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    9.7
    (2 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLSquare Invoices
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Block, Inc (Square)
    Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Block, Inc (Square)
    • Adding a customer to invoice is super simple and takes minimal effort.
    • Payment collection is easy and seamless because Square Invoices allows the recipient to pay using credit/cards.
    • One of the fest features is allowing invoices to be recurring. If my contract stipulates a flat fee monthly, I can set the invoices to recur monthly for the duration of the contract.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Block, Inc (Square)
    • The reports section is not always the easiest to understand. It seems like I have to stop and think about options instead of it being 100% intuitive.
    • With the fees we pay per transaction, it would be nice to be able to add additional "limited" users for no extra cost.
    Incentivized
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
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    Block, Inc (Square)
    The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.
    Incentivized
    Read full review
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Block, Inc (Square)
    Square Invoices is easier to use and automatically transfers your money to your bank account vs Paypal that holds your money and you have to manually transfer and it takes 3-5 days (many times more). Square Invoices looks better overall, and for the same fees as Paypal, provides a better service overall.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Block, Inc (Square)
    • I love that I can sort my invoices in total, or by a specific time period to see how my sales are doing and comparing to prior time periods.
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.