TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bird

    Score8.5 out of 10
    N/ABird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.

    $45

    per month 3000 monthly contacts

    Calendly

    Score8.6 out of 10
    N/ACalendly helps organizations globally automate the meeting lifecycle by removing the scheduling back and forth, with the goal of enabling companies to close deals, hire candidates faster, and build relationships.

    $12

    per month per seat

    Doodle

    Score8.5 out of 10
    N/ADoodle is appointment scheduling software from the Swiss company of the same name.

    $15

    per month per seat

    Pricing
    BirdCalendlyDoodle
    Editions & Modules
    API Pricing - WhatsApp
    $0.01
    per message
    API Pricing - Voice
    $0.01
    per minute
    API Pricing - SMS
    $0.01
    per message
    API Pricing - Numbers
    $1
    per month
    Pro
    $50
    per month
    Pro Plus
    $150
    per month
    Start Up
    Free
    Custom Plan
    Contact sales team
    Standard
    $10
    per month (billed annually) per seat
    Teams
    $16
    per month (billed annually) per seat
    Enterprise
    Starts at $15k
    per year
    Free
    $0
    1 user
    Pro
    $15
    per month per user
    Team
    $19.95
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BirdCalendlyDoodle
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Monthly billing also available.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    BirdCalendlyDoodle
    Considered Multiple Products
    Bird (formerly MessageBird)
    No answer on this topic
    Calendly
    Chose Calendly
    Before making the switch to Calendly, we used Doodle polls a ton for big meetings to avoid the constant back and forth and long email chain messages between external partners, stakeholders, donors, funders, and other clients. Doodle poll is fairly informal compared to the …
    Incentivized
    Chose Calendly
    Calendly was the first product to the market we were aware of. New copycat tools have since popped up. Previously we were using Doodle on a one-off basis to coordinate available times, or utilizing executive assistants to help coordinate scheduling. Doodle is great for …
    Incentivized
    Chose Calendly
    With Calendly, it syncs with your Outlook calendar so you never have to worry about over-scheduling yourself. When I used to use Doodle you had to set everything up and manage it in Doodle's program. You had to block off times and put in a lot more work for the same result. D…
    Incentivized
    Chose Calendly
    Calendly is much more user-friendly with respect to setting aside a series of meetings in one day that are 15 minutes or such throughout the day. Doodle made you manually calculate the different time slots with buffers, Calendly sets it all up automatically with buffers in …
    Incentivized
    Chose Calendly
    Great customer support and ease of use. Will probably never switch.
    Incentivized
    Chose Calendly
    Calendly is a better option because it integrates with both our work calendars and our interview screening program, Zoom. The company seems to put a lot of time and effort making sure that it is useful and seamless across multiple platforms. We have never hand any major issue …
    Incentivized
    Chose Calendly
    Calendly worked from the very start. The others all had some startup woes so I stopped using them and waited for something better to come along. Once I saw Calendly in action, I knew right away this would be a useful scheduling tool for me to be using in my daily life for both …
    Incentivized
    Doodle AG
    Chose Doodle
    Doodle is far superior to Calendly. It's more intuitive, easier to log in and understand the interface, and has a dynamic dashboard where you can do everything yourself and see history. I selected Doodle because it isn't just a chrome extension. It has so much more to it than …
    Incentivized
    Chose Doodle
    I think Doodle is like Calendly on steroids. I have used Calendly for a pretty long time and I really like it but I feel Doodle's added functionality definitely makes it the more attractive option. Also, their pricing isn't that different so you just get more bang for your buck …
    Incentivized
    Chose Doodle
    Doodle allows you to view more options simultaneously than Calendly, but Calendly offers more private interaction. Calendly is helpful for scheduling one on one meetings, but Doodle is much more effective with groups.
    Incentivized
    Chose Doodle
    For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a …
    Incentivized
    Chose Doodle
    Doodle is a platform that allows you to see others' availability, while Calendly and YCBM require respondents to actually make a booking at one of the times you offer. Doodle allows more flexibility in that you can see if there are multiple times when multiple people are …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    62 Answers
    91%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    61 Answers
    90%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    63 Answers
    91%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    52 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    55 Answers
    89%
    Implementation went as expected
    17 Answers
    Best Alternatives
    BirdCalendlyDoodle
    Small Businesses
    Telegram
    Score8.8 out of 10
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    Doodle
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BirdCalendlyDoodle
    Likelihood to Recommend
    5.3
    (3 ratings)
    9.5
    (90 ratings)
    9.0
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (32 ratings)
    8.3
    (17 ratings)
    User Testimonials
    BirdCalendlyDoodle
    Likelihood to Recommend
    Bird (formerly MessageBird)
    MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
    Incentivized
    Read full review
    Calendly
    It's well suited for music students' lessons. It's well suited for online coaching, primarily through places like Zoom and more. It helps simplify things for your clients, lets you program your schedule, and allows it all to go automatically! If you are working with a senior population, it may be a little tricky for them to sign up and then really hard for them to cancel lessons. There isn't a way to go to the site and cancel. You have to pull up the confirmed email and cancel from there, but people can lose emails.
    Incentivized
    Read full review
    Doodle AG
    Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
    Incentivized
    Read full review
    Pros
    Bird (formerly MessageBird)
    • Call reminders and follow up incl reviews
    • Easy for the client to access the call without needing to download software
    • Customizable branding
    Incentivized
    Read full review
    Calendly
    • Sync with multiple calendar types so my schedule is always current.
    • Integration with Zoom to schedule meetings, send invites, and populate my Zoom app accordingly.
    • Automatic email communication to all parties with all relevant details in a clear format.
    • Allowing team members to do the same in a way that I'm also notified of what meetings are taking place saves a lot of time in terms of coordinating to find out what other people are doing.
    • Well-designed interface that simplifies everything down to its clearest expression. Language instruction and interaction are wonderfully simple and clear.
    Incentivized
    Read full review
    Doodle AG
    • Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
    • Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
    • Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
    Incentivized
    Read full review
    Cons
    Bird (formerly MessageBird)
    • SMS authentication is pricey (like other players)
    • Lack dedicated SMS phone numbers for Brazil
    Incentivized
    Read full review
    Calendly
    • After a meeting is booked, having the ability to change the location without canceling the entire booking.
    • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
    • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
    Incentivized
    Read full review
    Doodle AG
    • I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
    • I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
    • I don't like all the sales emails I received trying to upgrade or add to my purchase.
    Incentivized
    Read full review
    Likelihood to Renew
    Bird (formerly MessageBird)
    No answers on this topic
    Calendly
    For all reasons like workflows, UI, and the way Calendly keeps all of us engaged through the Collective forum. It's indeed undeniable that no other product covers all business needs like Calendly does. On the other side, this has also reduced the workload by enabling us to focus more on other tasks for the day
    Incentivized
    Read full review
    Doodle AG
    Easy to use and basically free.
    Incentivized
    Read full review
    Usability
    Bird (formerly MessageBird)
    No answers on this topic
    Calendly
    Calendly is extremely easy to use for selecting times and days for meetings. From my end, it's very easy to indicate the days and times that I am available for meetings. I have used other scheduling products, but Calendly has the smoothest way of operating. I highly recommend it for scheduling meetings
    Read full review
    Doodle AG
    Very simple journey with the few important questions/fields
    Incentivized
    Read full review
    Support Rating
    Bird (formerly MessageBird)
    No answers on this topic
    Calendly
    There is a lot of support for Calendly. Whenever I have had issues navigating through it, especially as a new user, I found multiple support on the web addressing my questions or concerns. There is a lot of in app informative notes accessible to users to navigate through Calendly when needed.
    Incentivized
    Read full review
    Doodle AG
    Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
    Incentivized
    Read full review
    Alternatives Considered
    Bird (formerly MessageBird)
    Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
    Incentivized
    Read full review
    Calendly
    When I started using it, there were not many competitors in this space. I've seen some like Mixmax that seem to work well for solopreneurs or where free version might be better than Calendly's free version. I use the paid version of Calendly and it's just kept serving us well so why change?
    Incentivized
    Read full review
    Doodle AG
    For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
    Incentivized
    Read full review
    Return on Investment
    Bird (formerly MessageBird)
    • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
    • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
    • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
    Incentivized
    Read full review
    Calendly
    • Positive: When people want to meet, I can simply send my Calendly link and it takes less than 5 seconds to do.
    • Positive: It integrates well with Zoom, which means that by default all my appointments include Zoom information for a remote call.
    Incentivized
    Read full review
    Doodle AG
    • Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
    • Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
    Incentivized
    Read full review
    ScreenShots

    Calendly Screenshots

    Screenshot of how to share a scheduling linkScreenshot of automated workflowsScreenshot of browser extensionsScreenshot of routing formsScreenshot of round robin & collective eventsScreenshot of admin management