What users are saying about
4 Ratings
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Top Rated
161 Ratings
4 Ratings
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Score 8.9 out of 100

WatchGuard AuthPoint

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Top Rated
161 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Bitium

Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.

I would not strongly recommend it for single users, who don't need to share access to others.
Paul-David Marginean | TrustRadius Reviewer

WatchGuard AuthPoint

Authpoint is well suited to small and medium-sized businesses that want to protect their corporate systems with MFA. Due to its easy manageability and use and ability to protect a wide range of systems, it's a quick and easy way to prevent possible misuse of end-user credentials should they get into the wrong hands. It provides a level of protection in line with products targeted at larger institutions for the masses.
Ben Prendergast | TrustRadius Reviewer

Pros

Bitium

  • Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
  • Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
  • Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.
Paul-David Marginean | TrustRadius Reviewer

WatchGuard AuthPoint

  • Ease of use, the mobile app is very ease to use once set up.
  • For companies that may have employees that are not comfortable using their personal smart phone for this MFA service, WatchGuard offers a hardware token solution. It's like a mini stop watch keychain that allows the MFA service to function without a smart phone.
  • Setting up new MFA accounts is ease, you can simply scan a QR code or do a quick manual setup.
Ryan Chester | TrustRadius Reviewer

Cons

Bitium

  • Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
  • Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
  • Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.
Paul-David Marginean | TrustRadius Reviewer

WatchGuard AuthPoint

  • Remove the use of Java. I didn't like the dependence and it caused problems early on prior to me realizing what was happening.
  • The addition of "operators" could be streamlined. I should be able to easily select an existing AuthPoint user to be added as an operator (i.e., one of my IT staff).
  • The timeout graphic/visualization on the mobile app sometimes confuses users who think that something is wrong even after approving the notification.
Dave Brown | TrustRadius Reviewer

Likelihood to Renew

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.8
Based on 5 answers
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Oliver Mark | TrustRadius Reviewer

Usability

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 18 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.3
Based on 1 answer
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 1 answer
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.8
Based on 45 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.3
Based on 5 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

Bitium

No answers on this topic

WatchGuard AuthPoint

AuthPoint protects both cloud/app logins as well as, and most importantly, our corporate login (Active Directory based). WatchGuard AuthPoint gives the option of using hardware OTP tokens for corporate network login, as well as the mobile app which is simple to use, customise, and is extensible to other MFA services. Some of the other products we looked at only provide cloud and application protection, without the tie-in with Active Directory, which was critical for us.Using a product developed by WatchGuard also gave us great comfort knowing they are a security focused organisation, so security will be at the core of the product itself.
Dean Calvert | TrustRadius Reviewer

Scalability

Bitium

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.2
Based on 1 answer
It seems to scale pretty easily. Just add more departments, users or whatever and it's done.
Anonymous | TrustRadius Reviewer

Return on Investment

Bitium

  • Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
  • Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.
Paul-David Marginean | TrustRadius Reviewer

WatchGuard AuthPoint

  • We believe the previous reporting and monitoring solutions took up significantly more time prior to AuthPoint.
  • The time to activate for new staff is very quick and simple so no extensive training is required.
  • It has opened up a cost-effective way to facilitate access to systems, which may previously have been out of budget for clients.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Bitium

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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