What users are saying about
8 Ratings
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Score 8.8 out of 100
72 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Sales Force Automation

    8.9

    Bitochon Sales CRM Portal

    89%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 9/9 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    9.0

    Bitochon Sales CRM Portal

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Case management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call center management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Bitochon Sales CRM Portal

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Lead management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.3

    Bitochon Sales CRM Portal

    93%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Bitochon Sales CRM Portal

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Forecasting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.8

    Bitochon Sales CRM Portal

    88%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Bitochon Sales CRM Portal

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    8.5

    Bitochon Sales CRM Portal

    85%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Social data

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    9.0

    Bitochon Sales CRM Portal

    90%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Bitochon Sales CRM Portal

    100%

    LeadSquared

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    7.4

    LeadSquared

    74%
    LeadSquared ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.1
    71%
    35 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.0
    80%
    26 Ratings

    Landing pages

    N/A
    0 Ratings
    5.8
    58%
    32 Ratings

    A/B testing

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.3
    63%
    33 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.3
    63%
    73 Ratings

    List management

    N/A
    0 Ratings
    8.0
    80%
    37 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.1
    91%
    23 Ratings

    Lead Management

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    8.1

    LeadSquared

    81%
    LeadSquared ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    10.0
    100%
    37 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.3
    83%
    38 Ratings

    Data quality management

    N/A
    0 Ratings
    5.1
    51%
    16 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.1
    91%
    35 Ratings

    Campaign Management

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    4.3

    LeadSquared

    43%
    LeadSquared ranks higher in 1/1 features

    Calendaring

    N/A
    0 Ratings
    2.1
    21%
    14 Ratings

    Reporting & Analytics

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    10.0

    LeadSquared

    100%
    LeadSquared ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    32 Ratings

    Platform & Infrastructure

    Bitochon Sales CRM Portal

    Feature Set Not Supported
    N/A
    8.7

    LeadSquared

    87%
    LeadSquared ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    9.8
    98%
    30 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.6
    76%
    29 Ratings

    Customizability

    N/A
    0 Ratings
    9.0
    90%
    34 Ratings

    Attribute Ratings

    • LeadSquared is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Bitochon Sales CRM Portal

    70%
    1 Rating
    8.9

    LeadSquared

    89%
    40 Ratings

    Likelihood to Renew

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    8.8

    LeadSquared

    88%
    9 Ratings

    Usability

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.5

    LeadSquared

    95%
    3 Ratings

    Support Rating

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.8

    LeadSquared

    98%
    6 Ratings

    Likelihood to Recommend

    Bitochon Technologies

    It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
    Read full review

    LeadSquared

    Leadsquared is well suited for small to medium-sized enterprises where the team is small and you have a lot of areas to explore. Every team can have their suites/ accounts customised accordingly. I am not sure if I can compare it for bigger enterprises but I feel this best of best to get your work done more efficiently.
    Read full review

    Pros

    Bitochon Technologies

    • Manage Leads, Client Conversions, Touch up points and all other order data.
    • Integration with other platforms such as Vinculum etc provides ease of work.
    • Ease of Analysis of performance and matching of targets.
    Read full review

    LeadSquared

    • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
    • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
    • Daily attendance history and man-days management can be done.
    • Sales performance and their values are mapped clearly.
    Read full review

    Cons

    Bitochon Technologies

    • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
    • Sometimes non-responsive glitches appear
    • Different users see different data for same clients sometimes
    Read full review

    LeadSquared

    • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
    • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
    • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
    Read full review

    Pricing Details

    Bitochon Sales CRM Portal

    Starting Price

    $0

    Editions & Modules

    Bitochon Sales CRM Portal editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      LeadSquared

      Starting Price

      $0 per month

      Editions & Modules

      LeadSquared editions and modules pricing
      EditionModules
      Marketing Automation Pricing - Basic/Standard/Enterprise/CustomVisit Website1
      Sales Execution CRM Pricing - Lite/Pro/Super/CustomVisit Website2

      Footnotes

      1. per month
      2. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $100

      Additional Details

      Likelihood to Renew

      Bitochon Technologies

      No answers on this topic

      LeadSquared

      It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
      Read full review

      Usability

      Bitochon Technologies

      No answers on this topic

      LeadSquared

      Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
      Read full review

      Support Rating

      Bitochon Technologies

      No answers on this topic

      LeadSquared

      Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
      Read full review

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      LeadSquared

      I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      LeadSquared

      • Leads Management has become very easy.
      • Automated Lead Nurturing helps reduce a lot of manual work.
      • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
      Read full review

      Screenshots

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