Bitrix24 vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$61
per month up to 5 users
SharePoint
Score 7.7 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
Bitrix24Microsoft SharePoint
Editions & Modules
Basic
$61
per month up to 5 users
Standard
$124
per month up to 50 users
Professional
$249
per month up to 100 users
Enterprise 250
$399.00
per month 250 Users
Enterprise
$499
per month up to 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
Bitrix24SharePoint
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.
More Pricing Information
Community Pulse
Bitrix24Microsoft SharePoint
Considered Both Products
Bitrix24
Chose Bitrix24
Bitrix24 is very well suited to our oranization as per our busineess function. We need something which partly does CRM function, share function, chat, meetings. In all, we found Bitrix24 better and cheaper than Sharepoint. Sharepoint is very good but it has his own way [of …
SharePoint

No answer on this topic

Features
Bitrix24Microsoft SharePoint
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.8
23 Ratings
12% above category average
Microsoft SharePoint
-
Ratings
Task Management8.023 Ratings00 Ratings
Gantt Charts8.118 Ratings00 Ratings
Scheduling10.020 Ratings00 Ratings
Workflow Automation8.920 Ratings00 Ratings
Mobile Access9.922 Ratings00 Ratings
Search8.120 Ratings00 Ratings
Visual planning tools9.021 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.6
23 Ratings
7% above category average
Microsoft SharePoint
-
Ratings
Chat9.022 Ratings00 Ratings
Notifications9.923 Ratings00 Ratings
Discussions8.022 Ratings00 Ratings
Surveys8.316 Ratings00 Ratings
Internal knowledgebase8.020 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
8.2
24 Ratings
2% above category average
Microsoft SharePoint
-
Ratings
Versioning8.020 Ratings00 Ratings
Video files7.117 Ratings00 Ratings
Audio files7.216 Ratings00 Ratings
Document collaboration8.024 Ratings00 Ratings
Access control9.922 Ratings00 Ratings
Advanced security features9.020 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync9.820 Ratings00 Ratings
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User Ratings
Bitrix24Microsoft SharePoint
Likelihood to Recommend
9.0
(23 ratings)
7.9
(269 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.8
(26 ratings)
Usability
8.0
(10 ratings)
8.2
(31 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(9 ratings)
8.8
(13 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
9.0
(1 ratings)
6.4
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(5 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bitrix24Microsoft SharePoint
Likelihood to Recommend
Bitrix24
Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
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Microsoft
SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.
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Pros
Bitrix24
  • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
  • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
  • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
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Microsoft
  • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
  • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
  • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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Microsoft
  • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
  • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
  • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
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Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
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Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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Microsoft
No answers on this topic
Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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Microsoft
No answers on this topic
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
Bitrix24
No answers on this topic
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
Bitrix24
No answers on this topic
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
Bitrix24
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Read full review
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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Microsoft
No answers on this topic
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Microsoft
  • It comes with Office 365. It won't cost you any additional charges.
  • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
  • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of