Aventri vs. Bizzabo

I believe Aventri has a big learning curve, so if you are short on time, I would recommend hiring someone who already has experience. We had a few months, but making changes took a while because only two staff members had time to figure out and learn the system. I don't think the website is very user-friendly, but I don't think it's so hard that the average worker cannot learn it. We happened to be short on time so learning the system was an added stress that would not normally be there.

Incentivized

Smaller in-person events are well suited for Bizzabo. I don't have events with over 5k people, so I wouldn't know how it does beyond that point. Everything goes fine as long as you have people familiar with the processes and can manage the event setup. They also offer to send a Bizzabo expert to your event for a fee. It may be worth it for significant events.

Incentivized

• Manages class size limits very well.
• Provides information for hotel booking and transfers so that all this information is in one record.
• Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.

Incentivized

• Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
• Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
• Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)

Incentivized

• Mobile app does not allow for video advertisements.
• The day the event is scheduled to be over in Aventri it clears from your list and it makes getting reporting and analytics difficult after the event is over.

Incentivized

• Our attendees complained about having to login every time to view content
• You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
• The email system is hard to format within Bizzabo
• Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
• Reports were missing data and it took two weeks to get corrected
• When recording a session, you have to go back and download it, and then upload it. This process should be easier.

Incentivized

Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.

Incentivized

Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).

Incentivized

We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.

Incentivized

We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.

Incentivized

I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.

Incentivized

Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.

Incentivized

I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.

Incentivized

SignUp4 was our previous service and performed well. It wasn't until after it shuttered that we realized how much more could be provided. Cvent (which absorbed SignUp4) provided many of the old solutions but at a significantly higher price. In the end, it seemed more suited for very large events more so than the size we normally run. Thus we chose eTouches to supplant SignUp4.

Incentivized

In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.

Incentivized

It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.

Incentivized

• Much more thorough reporting than previous provider.
• The ability for long term goal creation based on the objectives evaluated post conference.

Incentivized

• Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
• We hope to use Bizzabo as a tool to recruit more clients i the future
• It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.

Incentivized