Bizzabo vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 7.7 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
$14,999
per year
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
BizzaboZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
BizzaboZoom Events & Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBizzabo offers Enterprise and Agency pricing. Its pricing packages are based on the number of events, the number of attendees, selected features, and the level of support requested per event.
More Pricing Information
Community Pulse
BizzaboZoom Events & Webinars
Considered Both Products
Bizzabo
Chose Bizzabo
We really only use Bizzabo for one client. And we use them because it's their preferred CRM.
Chose Bizzabo
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a …
Chose Bizzabo
Bizzabo has more capabilities than the above platforms. Primarily, you can host multiple sessions simultaneously, play pre-recorded content, and onboard external stakeholders to the environment. While Zoom and GoTo are more user-friendly, they do not have as robust options for …
Zoom Events & Webinars

No answer on this topic

Top Pros
Top Cons
Features
BizzaboZoom Events & Webinars
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
7.8
35 Ratings
6% below category average
Zoom Events & Webinars
-
Ratings
Responsive Design for Web Access7.630 Ratings00 Ratings
Mobile Application7.830 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.928 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.1
31 Ratings
14% below category average
Zoom Events & Webinars
-
Ratings
Calendar integration7.223 Ratings00 Ratings
Meeting initiation6.719 Ratings00 Ratings
Integrates with social media7.014 Ratings00 Ratings
Record meetings / events7.319 Ratings00 Ratings
Slideshows6.915 Ratings00 Ratings
Event registration7.329 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
7.4
22 Ratings
8% below category average
Zoom Events & Webinars
-
Ratings
Live chat7.720 Ratings00 Ratings
Audience polling7.317 Ratings00 Ratings
Q&A7.421 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
7.9
31 Ratings
8% below category average
Zoom Events & Webinars
-
Ratings
User authentication8.028 Ratings00 Ratings
Participant roles & permissions8.229 Ratings00 Ratings
Confidential attendee list7.722 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
7.5
37 Ratings
10% below category average
Zoom Events & Webinars
8.3
31 Ratings
2% below category average
Branding options7.433 Ratings8.031 Ratings
Integration to Marketing Automation7.224 Ratings00 Ratings
Attendee list export8.036 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
6.7
40 Ratings
19% below category average
Zoom Events & Webinars
8.5
4 Ratings
3% above category average
Registration, RSVP, and ticketing7.339 Ratings9.04 Ratings
Email marketing6.035 Ratings7.92 Ratings
Livestreaming7.326 Ratings9.43 Ratings
Audience engagement7.031 Ratings7.84 Ratings
Event recording6.925 Ratings9.24 Ratings
Virtual booths5.213 Ratings8.02 Ratings
Networking6.429 Ratings7.23 Ratings
Event analytics7.737 Ratings9.34 Ratings
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BizzaboZoom Events & Webinars
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OneCause
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Score 9.2 out of 10
BigMarker
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Score 8.6 out of 10
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Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Whova
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BizzaboZoom Events & Webinars
Likelihood to Recommend
7.6
(81 ratings)
9.1
(60 ratings)
Likelihood to Renew
9.1
(1 ratings)
2.0
(3 ratings)
Usability
9.1
(1 ratings)
8.5
(10 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
8.0
(7 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BizzaboZoom Events & Webinars
Likelihood to Recommend
Bizzabo
Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Bizzabo
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
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Cons
Bizzabo
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
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Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Bizzabo
No answers on this topic
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Bizzabo
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Reliability and Availability
Bizzabo
It's always working as intended.
Read full review
Zoom
No answers on this topic
Performance
Bizzabo
It's glichy
Read full review
Zoom
No answers on this topic
Support Rating
Bizzabo
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
Bizzabo
No answers on this topic
Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
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Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Scalability
Bizzabo
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
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Zoom
No answers on this topic
Return on Investment
Bizzabo
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Bizzabo Screenshots

Screenshot of Simplify the management of an event portfolio.Screenshot of Event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of Manage speakers with their own customized VIP portal that has information about the event.Screenshot of Embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of Built-in networking tools to foster meaningful interactions

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features