Blackboard Learn vs Blackbaud Education Management Solutions

• Provides HTML quality course content that is easily retrievable and viewable.
• Provides multiple methods of communication: email, threaded discussions, real-time "live" online discussions, as well as grade portal.
• Allows facilitators multiple methods of grading or providing feedback: threaded discussions, rubric scoring, personal comments, inline viewer, or download/upload attachments.

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• Incredibly easy to use interface for the User (parents, applicants, etc.).
• Ease of gathering data - Helpful lists, formulas, and reports.
• Time saver - Especially in the Admission office. Since everything is done digitally from the user through the employee, there is no need to hand-enter data; you just click the button, and everything imports or exports as needed!

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• Although the current graphic user interface is easy to use, it can be improved with larger fonts, dynamic menus, and attractive graphics.
• The system does not include a module to pay the school fee.
• The roster tab lacks detailed information about students.

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• It takes a long time to learn to navigate the interface. It's not always very intuitive
• While the knowledgebase and support are generally helpful, when you are looking for a quick answer to something it's not always easy to access quickly. Knowledgebase takes a lot of time to navigate to find just what you want.
• Report building is a skill that takes time to learn and there aren't a lot of training options to learn it. I've had to learn by trial and error.

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• At one of the institutions that I worked for, the ROI was excellent for the number of users we were serving; however, I could not speak to other instances as I was not aware of the overall cost of the contract.

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• Connect RE is awesome and saves so much time versus manually updating information in both the Core and Raiser's Edge systems.
• We are about to upgrade to Tuition Management which will pull data from Core and save so much time on manual entry! Plus, it will be so much easier for parents to pay on time through a credit card versus a check, therefore, improves our ROI drastically.
• Ideally, Raiser's Edge NXT web view would have all of the capabilities as a database view, but I know it will take some time to get there. The Database view is just extremely outdated looking and not in the Cloud, so I can't log in to it from just any computer without downloading Citrix. Can be frustrating sometimes with how slow it is.

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