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blackfire.io vs. ScienceLogic AI Platform vs. SolarWinds AppOptics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    blackfire.io

    Score9 out of 10
    N/ABlackfire.io is designed to empower PHP developers to continuously verify and improve their app’s performance in development, testing, staging and production. It makes it possible to drill down to function/method call level to understand and fix performance bottlenecks. The vendor says its wide variety of automation options makes it a breeze to add it to a development and testing workflow. The Blackfire Player, an Open Source Web Crawling, Web Tester, and Web…N/A

    ScienceLogic AI Platform

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A

    SolarWinds AppOptics

    Score7.6 out of 10
    N/ASolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
    Pricing
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeOptionalRequiredNo setup fee
    Additional Details—ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation—
    More Pricing Information
    Community Pulse
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Considered Multiple Products
    Blackfire
    No answer on this topic
    ScienceLogic
    Chose ScienceLogic AI Platform
    Entuity was lacking a lot of custom reporting and also the out of the box automation and RBA was also less. Our customers were mainly looking for devices which are next gen like sdwan which Entuity doesn't support. When it come to ScienceLogic SL1 it will support all sets of …
    Incentivized
    Chose ScienceLogic AI Platform
    I was not part of the team selecting ScienceLogic SL1. Our goal was to increase event visibility in our server environment. We were using scripting which created many false events. SolarWinds is primarily used in the Network space to monitor network gear.
    Incentivized
    Chose ScienceLogic AI Platform
    When it comes to transferring massive volumes of data between different Cloud platforms, ScienceLogic SL1 is the way to go. To sum up, ScienceLogic SL1's automation is highly efficient, and the report-making process is rapid and painless for the user. The metrics are spot-on, …
    Incentivized
    Chose ScienceLogic AI Platform
    Cost is becoming a concern and the upgrade process has introduced bugs--lack of maps.
    Incentivized
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    81 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    71 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    86 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    58 Answers
    No answers on this topic
    Features
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    AIOps Features
    Comparison of AIOps Features features of blackfire.io and ScienceLogic AI Platform and SolarWinds AppOptics
    Feature
    blackfire.io
    -
    Ratings
    ScienceLogic AI Platform
    7.6
    26 Ratings
    0% below category average
    SolarWinds AppOptics
    -
    Ratings
    Monitoring and Alerting00 Ratings8.225 Ratings00 Ratings
    Performance Analytics00 Ratings7.826 Ratings00 Ratings
    Incident Management00 Ratings6.626 Ratings00 Ratings
    Service Desk Integration00 Ratings7.525 Ratings00 Ratings
    Root Cause Analysis00 Ratings7.721 Ratings00 Ratings
    Capacity Planning Tool00 Ratings7.222 Ratings00 Ratings
    Configuration and Change Management00 Ratings7.723 Ratings00 Ratings
    Automated Remediation00 Ratings7.620 Ratings00 Ratings
    Collaboration and Communication00 Ratings8.020 Ratings00 Ratings
    Threat Intelligence00 Ratings7.419 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of blackfire.io and ScienceLogic AI Platform and SolarWinds AppOptics
    Feature
    blackfire.io
    -
    Ratings
    ScienceLogic AI Platform
    -
    Ratings
    SolarWinds AppOptics
    6.9
    30 Ratings
    13% below category average
    Application monitoring00 Ratings00 Ratings8.530 Ratings
    Database monitoring00 Ratings00 Ratings7.528 Ratings
    Threshold alerts00 Ratings00 Ratings6.526 Ratings
    Predictive capabilities00 Ratings00 Ratings4.612 Ratings
    Application performance management console00 Ratings00 Ratings7.226 Ratings
    Collaboration tools00 Ratings00 Ratings6.014 Ratings
    Out-of-the box templates to monitor applications00 Ratings00 Ratings6.220 Ratings
    Application dependency mapping and thresholding00 Ratings00 Ratings6.618 Ratings
    Virtualization monitoring00 Ratings00 Ratings7.313 Ratings
    Server availability and performance monitoring00 Ratings00 Ratings8.123 Ratings
    Server usage monitoring and capacity forecasting00 Ratings00 Ratings7.316 Ratings
    IT Asset Discovery00 Ratings00 Ratings7.29 Ratings
    Best Alternatives
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Small Businesses
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    Enterprises
    Tricentis NeoLoad
    Score8.2 out of 10
    ignio AIOps
    Score8.1 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (228 ratings)
    7.8
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (24 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (15 ratings)
    9.6
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.2
    (14 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    6.6
    (20 ratings)
    9.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    7.7
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (99 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (15 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    blackfire.ioScienceLogic AI PlatformSolarWinds AppOptics
    Likelihood to Recommend
    Blackfire
    Blackfire.io is super helpful in allowing proactive testing of applications before releasing on the production environment. Blackfire.io provides actionable insights to improve code proactively by integration with the development software. Also tracks the live production environment and is able to highlight any loading issues or unusual bounce rates. Blackfire.io also monitors HTTP requests and SQL queries which again help improve efficiency for developers and reduce development time.
    Incentivized
    Read full review
    ScienceLogic
    For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
    Incentivized
    Read full review
    SolarWinds
    AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
    Incentivized
    Read full review
    Pros
    Blackfire
    • Provide details on processes eating up valuable server resources
    • Alert against bottlenecks and find bottlenecks
    • Performs load tests in code before moving to production environments
    Incentivized
    Read full review
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
    Read full review
    SolarWinds
    • Request tracing with code profiling.
    • Automated alerting on latency and response codes for each API.
    • Low resource overhead while collecting data from our application servers.
    • Highly performant dashboard that enables us to make progress rapidly.
    • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
    • Identify database and cache requests that are taking longer than expected
    Incentivized
    Read full review
    Cons
    Blackfire
    • They count same API endpoint AND same method (e.g. POST, OPTIONS, GET etc) as different profiles
    • Customer service needs a lot of improvement
    • The documentation can be a bit more detailed to remove any scope of doubts
    Incentivized
    Read full review
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    SolarWinds
    • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
    Incentivized
    Read full review
    Likelihood to Renew
    Blackfire
    No answers on this topic
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
    Read full review
    SolarWinds
    We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
    Incentivized
    Read full review
    Usability
    Blackfire
    No answers on this topic
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
    Read full review
    SolarWinds
    As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
    Incentivized
    Read full review
    Reliability and Availability
    Blackfire
    No answers on this topic
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    Blackfire
    No answers on this topic
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Support Rating
    Blackfire
    No answers on this topic
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
    Read full review
    SolarWinds
    Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
    Incentivized
    Read full review
    In-Person Training
    Blackfire
    No answers on this topic
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Online Training
    Blackfire
    No answers on this topic
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Implementation Rating
    Blackfire
    No answers on this topic
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Blackfire
    blackfire.io definitely provides an edge over competing products such as Datadog due to the level of monitoring and analysis it provides. Datadog is a great tool however when evaluating and catching inefficiencies in lower non production environments, blackfire.io provides a level of reporting that were did not find any competing products.
    Incentivized
    Read full review
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Read full review
    SolarWinds
    What we found positive in AppOptics from others is:
    • Easy to install and manage.
    • Various stack support.
    • Point to point deep-dive metrics and correlation.
    • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
    • Alerts can be sent on different channels.
    Incentivized
    Read full review
    Scalability
    Blackfire
    No answers on this topic
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    Blackfire
    • Reduce in bugs by 50%, more happy customers
    • 2x decrease in load time for the website
    • 100% performance validation before production release
    Incentivized
    Read full review
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
    Read full review
    SolarWinds
    • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
    • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
    • Dashboards can be useful for making future strategy based on trends.
    • Installation and integration is easy.
    Incentivized
    Read full review
    ScreenShots

    ScienceLogic AI Platform Screenshots

    Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard

    SolarWinds AppOptics Screenshots

    Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map