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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackLine

    Score8.9 out of 10
    N/ABlackLine's cloud-based financial operations management platform unifyies data and processes, automating repetitive tasks and enhancing accountability. BlackLine solutions for financial close, accounts receivable, and intercompany accounting support large enterprises and midsize companies.N/A

    Worldpay from FIS

    Score8.9 out of 10
    N/AWorldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A
    Pricing
    BlackLineWorldpay from FIS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BlackLineWorldpay from FIS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BlackLineWorldpay from FIS
    Considered Both Products
    BlackLine
    No answer on this topic
    FIS
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    359 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    307 Answers
    57%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    359 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    226 Answers
    40%
    Lived up to sales and marketing promises
    2 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    221 Answers
    50%
    Implementation went as expected
    3 Answers
    Features
    BlackLineWorldpay from FIS
    Consolidation and Close
    Comparison of Consolidation and Close features of BlackLine and Worldpay from FIS
    Feature
    BlackLine
    8.2
    172 Ratings
    5% above category average
    Worldpay from FIS
    -
    Ratings
    Financial data consolidation7.984 Ratings00 Ratings
    Journal entries and reports8.4113 Ratings00 Ratings
    Multi-currency management7.790 Ratings00 Ratings
    Detailed Audit Trails8.4148 Ratings00 Ratings
    Customizable Workflows8.6108 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of BlackLine and Worldpay from FIS
    Feature
    BlackLine
    -
    Ratings
    Worldpay from FIS
    8.8
    1 Ratings
    17% above category average
    Fraud Detection00 Ratings9.01 Ratings
    Billing and Invoicing Support00 Ratings8.01 Ratings
    Global Support00 Ratings9.01 Ratings
    Payment Form Acceptance00 Ratings9.01 Ratings
    Best Alternatives
    BlackLineWorldpay from FIS
    Small Businesses
    No answers on this topic
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    FloQast
    Score8.9 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    FloQast
    Score8.9 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlackLineWorldpay from FIS
    Likelihood to Recommend
    9.0
    (370 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    8.5
    (27 ratings)
    7.0
    (1 ratings)
    Usability
    7.1
    (56 ratings)
    10.0
    (1 ratings)
    Availability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Performance
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (238 ratings)
    5.0
    (1 ratings)
    In-Person Training
    8.5
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.7
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (11 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.8
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Professional Services
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackLineWorldpay from FIS
    Likelihood to Recommend
    BlackLine
    BlackLine is great for centralization and standardization of Recs, great for reporting and ease of controls documentation. It is not a full fledged automated GRC platform but what it does do with Recs and GL recs is exemplary. The use of the automated Data Loads for both GL and Subledgers is fantastic.
    Incentivized
    Read full review
    FIS
    Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
    Incentivized
    Read full review
    Pros
    BlackLine
    • Segregation of duties - allows for a formal way to ensure that there is a separate preparer/approver for a given task or reconciliation.
    • Provides visibility - having account reconciliation data in one place has automated processes that were once very manual, and involved multiple team members aggregating data.
    • Streamlines communication and status of close - having all tasks in one place, in the same format gives us the visibility needed to manage our close process, and know the status of items that are still pending and open for action. This was previously a game of telephone between staff, managers, and leaders, and now has been automated via tasks.
    • Automation/Optimization - BlackLine provides a lot of opportunity to automate certain reconciliations based on thresholds, rules, and templates. This allows the team to use that time for researching actual issues, and keeping our balance sheet reconciliations clean.
    Read full review
    FIS
    • It has broad support for networks and software solution.
    • It is fairly easy to implement and configure.
    • Has good technical support when you have the proper contact.
    Incentivized
    Read full review
    Cons
    BlackLine
    • The Reporting Module does not provide any FRA reports. Variance reporting is Limited.
    • FRA, To trace from GL balances imported to the Variance module can be difficult, as you need to map the GL balances to the level in the Var Module. This is a manual offline process. Would be good to have reporting that provides the link.
    • Matching Module - Intransit, when scheduling, you cannot pull all the unmatched transactions; only the current period.
    • Match Sets: if you have a chance to a live match set (e.g., filter at DS), you can't update the Match Set; you have to rebuild. It would be good to be able to amend and not rebuild.
    Incentivized
    Read full review
    FIS
    • In my experience, Some of the WORST tech support/customer service I've ever experienced
    • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
    • Duplicate charges
    • Fraud controls are weak and (for gift cards) cost extra for dubious protection
    • It took them over a month (and constant badgering) to give us a copy of our contract
    • The system crashes quite a bit, leaving our locations without any ability to charge customers
    • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
    Read full review
    Likelihood to Renew
    BlackLine
    BlackLine has made our finance team more effective and accurate. Our current ERP system is unable to do any sort of financial activities currently being done with our BlackLine licenses. Prior to BlackLine everything was done manually through Excel and stored in binders. There was no option for a paperless process. We are now 100% paperless in our close process, freeing up time, space and saving money on office supplies.
    Read full review
    FIS
    As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
    Incentivized
    Read full review
    Usability
    BlackLine
    BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
    Incentivized
    Read full review
    FIS
    Easy! Easy! Easy!
    Incentivized
    Read full review
    Reliability and Availability
    BlackLine
    We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Performance
    BlackLine
    On month ends we get complaints about delay in journal postage
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Support Rating
    BlackLine
    Our issues have been few and far between, and have usually been very niche, requiring an extensive review process on both our end and BlackLine's. BlackLine worked with us every step of the way to get them resolved, but because of their nature, they can take longer than a day/week to resolve.
    Read full review
    FIS
    Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
    Incentivized
    Read full review
    In-Person Training
    BlackLine
    It’s impactful to be F2F
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Online Training
    BlackLine
    Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Implementation Rating
    BlackLine
    You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
    Read full review
    FIS
    No answers on this topic
    Alternatives Considered
    BlackLine
    I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
    Incentivized
    Read full review
    FIS
    ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
    Read full review
    Contract Terms and Pricing Model
    BlackLine
    Depends on the module
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Scalability
    BlackLine
    After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
    Incentivized
    Read full review
    FIS
    No answers on this topic
    Return on Investment
    BlackLine
    • Implementing bank reconciliation matching has taken more time than expected, creating an additional workload for team members.
    • Increased visibility into the team's progress on close tasks and reconciliations, allowing for greater accountability.
    • This allows our team to have a one-stop shop for all things close-related, saving us time with fewer status calls, trackers to update, etc.
    Incentivized
    Read full review
    FIS
    • Positive- More clients are enticed to use World Pay when they hear the benefits.
    • Negative- Customer service lacks so our clients tend to complain about that.
    • Negative- Rates can be a little high depending if client is currently using a local bank.
    Incentivized
    Read full review
    ScreenShots

    BlackLine Screenshots

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