What users are saying about
155 Ratings
157 Ratings
155 Ratings
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Score 8.6 out of 100
157 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Bloomerang is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
  • DonorPerfect is rated higher in 2 areas: Likelihood to Renew, Usability

Likelihood to Recommend

9.3

Bloomerang

93%
99 Ratings
6.9

DonorPerfect

69%
94 Ratings

Likelihood to Renew

9.1

Bloomerang

91%
3 Ratings
10.0

DonorPerfect

100%
9 Ratings

Usability

8.4

Bloomerang

84%
4 Ratings
9.3

DonorPerfect

93%
11 Ratings

Availability

Bloomerang

N/A
0 Ratings
9.5

DonorPerfect

95%
4 Ratings

Performance

Bloomerang

N/A
0 Ratings
9.5

DonorPerfect

95%
4 Ratings

Support Rating

10.0

Bloomerang

100%
5 Ratings
8.2

DonorPerfect

82%
59 Ratings

In-Person Training

Bloomerang

N/A
0 Ratings
7.5

DonorPerfect

75%
2 Ratings

Online Training

Bloomerang

N/A
0 Ratings
9.0

DonorPerfect

90%
2 Ratings

Implementation Rating

9.1

Bloomerang

91%
2 Ratings
6.7

DonorPerfect

67%
11 Ratings

Configurability

Bloomerang

N/A
0 Ratings
7.5

DonorPerfect

75%
2 Ratings

Ease of integration

Bloomerang

N/A
0 Ratings
7.5

DonorPerfect

75%
2 Ratings

Product Scalability

Bloomerang

N/A
0 Ratings
7.8

DonorPerfect

78%
2 Ratings

Vendor post-sale

Bloomerang

N/A
0 Ratings
7.2

DonorPerfect

72%
2 Ratings

Vendor pre-sale

Bloomerang

N/A
0 Ratings
8.5

DonorPerfect

85%
2 Ratings

Likelihood to Recommend

Bloomerang

If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
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SofterWare

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
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Pros

Bloomerang

  • Reporting: Once I understood the logic behind Bloomerang's reporting tools, I could not believe I'd ever worked a different way. Some of our funders request very complicated reports and getting the relevant data out of Bloomerang is SO much easier than it was with our previous CRM tools.
  • Website integration: I love the tracking functionality that Bloomerang offers, as well as how easy it is to integrate event ticket, volunteer, and other forms into our existing website.
  • Intuitive design: I've introduced total novices to Bloomerang and been very impressed with how quickly they've been able to figure out all the top level navigation as well as deeper functionality.
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SofterWare

  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
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Cons

Bloomerang

  • Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
  • More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
  • An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
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SofterWare

  • It could provide some of the standard reports fundraisers need as canned reports
  • It could provide optional salutations so you could mail to only one person - not both
  • It could enable us to set up monthly giving categories without using their donation program
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Pricing Details

Bloomerang

Starting Price

$99 per month

Editions & Modules

Bloomerang editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    DonorPerfect

    Starting Price

    $99 per month

    Editions & Modules

    DonorPerfect editions and modules pricing
    EditionModules
    Lite$99.001
    Express$179.002
    Essentials$299.003
    Premier$499.004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Bloomerang

    #1 - I am very happy with the product and support so far.
    #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
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    SofterWare

    It is by far the most cost-effective
    Read full review

    Usability

    Bloomerang

    I have found no difficulty in using any of its features. However, I have been using constituent managementt databases for 10+ years, so I am accustomed to them, and to a great degree, there are a lot of similarities among the various platforms.
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    SofterWare

    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
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    Reliability and Availability

    Bloomerang

    No answers on this topic

    SofterWare

    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
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    Performance

    Bloomerang

    No answers on this topic

    SofterWare

    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
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    Support Rating

    Bloomerang

    Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
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    SofterWare

    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
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    In-Person Training

    Bloomerang

    No answers on this topic

    SofterWare

    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
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    Online Training

    Bloomerang

    No answers on this topic

    SofterWare

    It was decent.
    Read full review

    Implementation Rating

    Bloomerang

    No answers on this topic

    SofterWare

    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
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    Alternatives Considered

    Bloomerang

    We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have something we could all use easily. We demoed Salsa and Neon and liked them both, but Bloomerang had better integration features and seemed to be the most user-friendly.
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    SofterWare

    I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
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    Scalability

    Bloomerang

    No answers on this topic

    SofterWare

    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
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    Return on Investment

    Bloomerang

    • Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
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    SofterWare

    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Read full review

    Screenshots

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