BlueJeans Events (discontinued) vs. RingCentral Events

BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.

Incentivized

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.

Incentivized

• Automatically generated reminder emails to registered attendees before the event.
• Easy to host a panel and have them meet before the event goes live.
• Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc.

Incentivized

• Awesome for managing several sets of panelists
• Very easy to manage event attendees
• Love the chat functionality during the events, enabling the audience to connect with each other
• Hugely simple for anyone with little tech knowledge to design and run an event
• Cost effective for the volume of events we run, where we need scale and quality
• Live streaming an event is also very well catered for
• Branding across the platform is simple to implement

Incentivized

• Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting).
• Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues).

• The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
• I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.

Incentivized

We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.

Incentivized

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due

Incentivized

This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.

Incentivized

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.

Incentivized

BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)

Incentivized

I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.

Incentivized

I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.

Incentivized

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.

Incentivized

Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment

Incentivized

BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.

Incentivized

We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.

Incentivized

We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.

Incentivized

• There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
• Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.

Incentivized

• Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
• The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.

Incentivized