Likelihood to Recommend Board is a useful tool with a great set of features. We migrated from human apps to board and we find it relatively fast in search results and better-managed threads and forums. There are some areas, such as UI and interactions which could be improved but overall a great product. The learning section is also pretty good.
Read full review It is excellent if set up well, and users are well trained on how to use it as it is not very user-friendly. But to achieve that, you have to go through the hell of a setup. Support is not knowledgeable in some areas of the software, it is tough to set up and install, and when presented by salespeople, it is all great, but you need to invest a lot to pay it off.
Read full review Pros The user interface is intuitive and easy to navigate You don't need programming knowledge to create dashboards which is a great flex for non-technical users You can seamlessly convert large, raw, and complex data to meaningful reports to visualize better and plan to act accordingly The financial forecasting that Board provides post-analysis is truly reliable Read full review Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty. The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily. Easily maintained and monitored with simple upgrade installations and end point installation. Great knowledge base for review and trouble-shooting. Highly knowledgeable and easy to work with staff. Read full review Cons Board BI tool has a steep learning curve and can be challenging for a new user to reach to board's full capacity. We have to use a windows scheduler to schedule data import tasks; it would be great if Board could provide its own scheduler. Read full review It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install. The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates. The interface is a bit archaic. It looks more like a program from 20 years ago than one used today. Read full review Likelihood to Renew Board is a fantastic product for swift BI solution delivery when compared with its peers. Ease of use, support and integration with Microsoft Office Addin open a wide horizon of opportunities for further enhancements to solutions. Easy bespoke app development capabilities make it a winner for us. BOARD is just like a white canvas, it lets you explore your creative side while designing and delivering a solution
Gaurav Suri Finance Business Partner - Business Intelligence Developer
Read full review Usability From a user perspective, Board is quite simple to use. You can evaluate the presentation of the data, the navigation, the configuration of the users, the selection of the data etc ... It would have a better rating if it were even more intuitive as regards the construction of a project, starting from the database, to the info-cubes, to entities, to data acquisition procedures from other servers.
Read full review Performance very fast and no integration problems
Read full review Support Rating The only time I needed assistance was due to a problem in the prints: the colors of the brochures as they were on the screen were not reproduced in the print, but a series of standard colors were reproduced. This fact made colored numbers on a colored background illegible. From the assistance they confirmed that it was a problem of version 10.2 that occurred when leaving the brochures with the default colors proposed by Board. To obtain the desired colors, they had to be personalized ... I didn't like the solution very much and the technician who recommended it didn't like me either, but they would have solved the problem with the following versions. In any case, the assistance was quick and effective even if not exactly efficient.
Read full review Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
Read full review In-Person Training Board is fairly simple and straight forward. Advance training on workflows and procedures is a good one but the training content only touches through the interesting areas. training content needs to cover a few areas more in-depth
Gaurav Suri Finance Business Partner - Business Intelligence Developer
Read full review Implementation Rating The problem of user profiling in our context is certainly quite complex. The complexity is given by the fact that the company is divided territorially into logistic points of sale, but at the same time they are virtually divided into divisions (or specific implementation areas) and points of sale of competence. The same operator can have access to data at different logistic sales points, sales points of competence and divisions.
Read full review Alternatives Considered Board has been more complete when compared to
Anaplan . Although I didn't participate in the buying decision of any of those products I have used both and by far Board just has more features. It's more than a CPM, it's BI and CPM put together. If I had to make a choice now it would be Board.
Read full review Prior to Synoptix we were using the reporting tool that comes with our ERP system. It lacked the drilldown and comparability functions that make Synoptix the top pick. Further, designing reports and maintaining reports was very labor intensive
Read full review Return on Investment Board facilitates proactive decision making - it gives all the insights of the company's needs, which includes predictive analytics and manipulation of data to make different types of reports. Easy to use for non-programmer and integration with other software is seamless. It has [the] ability to handle large amounts of data. It facilitates advanced decision-making. Read full review As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system. Read full review ScreenShots