BoardPad (discontinued) vs. Diligent Boards

Everyone is very busy and BoardPad takes the stress away of trying to find all the documents relevant to the meeting. It sends everything to the app, so you can find it straight away on your iPad. Excellent and effective navigation and sets tasks accordingly. Everyone is aware of the actions that [have] been assigned to them. Excellent piece of software that has made meetings more enjoyable.

Incentivized

Diligent is pricey, so it is suitable for large-size organizations with sufficient funding. Universities and colleges would be good clients. Diligent is not suitable for small organizations or not-for-profit organizations due to the pricing. There are other options to distribute and share documents, such as Google format, so I think pricing is the key to expand the market for Diligent.

Incentivized

• Preparation of Board Books (i.e. reports, minutes, resolutions, etc)
• Collaboration before and during Board meetings
• Trusted source to records Board actions

• Easy end-user interface - for boards with maybe less technological experience, the format was very user friendly.
• Facsimile signature - eliminates trying to coordinate schedules to obtain signatures to written consents.
• Customer Service - Diligent Boards trained employees, not a call center, available 24/7.

Incentivized

• Needs time to configure but well worth it in the end.

Incentivized

• I am using one click, it would be nice to see what board members see
• I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
• Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.

Incentivized

Great support and customer service.

Because it is a great product--safe, secure and reliable. If it ain't broke, don't fix it!!

Incentivized

It is very easy to use

Incentivized

Great service!

Quick service, specially on loading.

As previously stated, I applaud how effective the customer service team was during the onboarding process. They communicated effectively and offered around-the-clock assistance. The training sessions are also useful and allow you to learn at your own pace. They are also willing to set up time to discuss any concerns.

Incentivized

The training was executed through a Deligent meber.

I think our Diligent Boards implementation went well

Incentivized

It was the end user interface that ultimately sold me on Diligent Boards. I also appreciated the customer service center being Diligent employees, the high level of security features, and the single username and password for directors with multiple Diligent Boards sites.

Incentivized

It is really worth it.

• Meetings are more streamlined.
• Improved accountability.
• Quick and easy annotations function has saved massive amount of staff time.

Incentivized

• Increases productivity and efficiency for the admin, such as myself, who can quickly develop the book
• Houses confidential material
• Can accommodate extremely large books effortlessly

Incentivized