What users are saying about
Microsoft Teams
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Top Rated
4055 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 4055 reviews and ratings
Feature Set Ratings
Project Management

Boardwalk Communicator
Feature Set Not Supported
N/A
7.9
Microsoft Teams
79%
Microsoft Teams ranks higher in 7/7 features
Microsoft Teams ranks higher in 7/7 features
Task Management

N/A
0 Ratings
8.0
80%
113 Ratings
Gantt Charts

N/A
0 Ratings
7.2
72%
57 Ratings
Scheduling

N/A
0 Ratings
8.7
87%
124 Ratings
Workflow Automation

N/A
0 Ratings
7.6
76%
76 Ratings
Mobile Access

N/A
0 Ratings
8.9
89%
145 Ratings
Search

N/A
0 Ratings
7.8
78%
132 Ratings
Visual planning tools

N/A
0 Ratings
7.3
73%
92 Ratings
Communication

Boardwalk Communicator
Feature Set Not Supported
N/A
8.3
Microsoft Teams
83%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Chat

N/A
0 Ratings
9.3
93%
159 Ratings
Notifications

N/A
0 Ratings
8.7
87%
157 Ratings
Discussions

N/A
0 Ratings
9.0
90%
148 Ratings
Surveys

N/A
0 Ratings
7.5
75%
81 Ratings
Internal knowledgebase

N/A
0 Ratings
7.7
77%
94 Ratings
Integrates with GoToMeeting

N/A
0 Ratings
8.1
81%
44 Ratings
Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.4
74%
41 Ratings
Integrates with Outlook

N/A
0 Ratings
9.1
91%
139 Ratings
File Sharing & Management

Boardwalk Communicator
Feature Set Not Supported
N/A
8.1
Microsoft Teams
81%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Versioning

N/A
0 Ratings
8.1
81%
100 Ratings
Video files

N/A
0 Ratings
8.1
81%
126 Ratings
Audio files

N/A
0 Ratings
8.1
81%
128 Ratings
Document collaboration

N/A
0 Ratings
8.5
85%
135 Ratings
Access control

N/A
0 Ratings
8.2
82%
120 Ratings
Advanced security features

N/A
0 Ratings
8.1
81%
93 Ratings
Integrates with Google Drive

N/A
0 Ratings
7.7
77%
47 Ratings
Device sync

N/A
0 Ratings
8.3
83%
99 Ratings
Attribute Ratings
Likelihood to Recommend

Boardwalk Communicator
N/A
0 Ratings
8.5
Microsoft Teams
85%
239 Ratings
Likelihood to Renew

Boardwalk Communicator
N/A
0 Ratings
9.6
Microsoft Teams
96%
7 Ratings
Usability

Boardwalk Communicator
N/A
0 Ratings
8.1
Microsoft Teams
81%
53 Ratings
Support Rating

Boardwalk Communicator
N/A
0 Ratings
7.9
Microsoft Teams
79%
195 Ratings
Implementation Rating

Boardwalk Communicator
N/A
0 Ratings
10.0
Microsoft Teams
100%
1 Rating
Contract Terms and Pricing Model

Boardwalk Communicator
N/A
0 Ratings
5.7
Microsoft Teams
57%
7 Ratings
Professional Services

Boardwalk Communicator
N/A
0 Ratings
6.3
Microsoft Teams
63%
7 Ratings
Likelihood to Recommend
Boardwalk Communicator
No answers on this topic
Microsoft Teams
Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Associate Creative Director
Franklin EnergyUtilities, 1001-5000 employees
Pros
Boardwalk Communicator
No answers on this topic
Microsoft Teams
- Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
- The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
- An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Director of Product Marketing
Passare, Inc.Insurance, 201-500 employees
Cons
Boardwalk Communicator
No answers on this topic
Microsoft Teams
- Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
- Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
- There is a limit to PIN 15 chats a favourites. This count should be increased.
Lead (Unified Communications)
Tata Communications LTDInformation Technology & Services, 10,001+ employees
Pricing Details
Boardwalk Communicator
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
$10 per month
Boardwalk Communicator Editions & Modules
—
Additional Pricing Details
—Microsoft Teams
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Microsoft Teams Editions & Modules
Edition
Free | $0.001 |
---|---|
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
Office 365 E3 | $20.001 |
- per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.Likelihood to Renew
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 9.6
Based on 7 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Co-founder, Managing Director
PrograMetrixMarketing & Advertising, 11-50 employees
Usability
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 8.1
Based on 53 answers
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.

Verified User
Engineer in Engineering
Civil Engineering Company, 1-10 employeesSupport Rating
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 7.9
Based on 195 answers
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
System Engineer
InfosysInformation Technology & Services, 10,001+ employees
Implementation Rating
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 10.0
Based on 1 answer
I find everything I need for my day-to-day work.
Staff Engineer
QualcommTelecommunications, 10,001+ employees
Alternatives Considered
Boardwalk Communicator
No answers on this topic
Microsoft Teams
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.

Verified User
Professional in Marketing
Glass, Ceramics & Concrete Company, 10,001+ employeesContract Terms and Pricing Model
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 5.7
Based on 7 answers
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

Verified User
Director in Information Technology
Transportation/Trucking/Railroad Company, 10,001+ employeesProfessional Services
Boardwalk Communicator
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 6.3
Based on 7 answers
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Business Development Specialist
Desh AI TechInformation Technology & Services, 51-200 employees
Return on Investment
Boardwalk Communicator
No answers on this topic
Microsoft Teams
- I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
- It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
- It also gives us a more direct line to our manager if we need there input they can easily join our team chat.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees